Digital Systems Advisor

Randstad Pty; Perth; On-site; AUD 90,000 - 130,000; Full time

Job summary

Randstad Pty is seeking a Digital Systems Advisor to partner with internal business units, mapping operational needs to effective workflows and reliable enterprise solutions.

You will mentor teams, support ERP and ECM platforms, and help implement data governance, security, and reporting practices. This role focuses on design, configuration, and continuous improvement of digital systems across the organisation in Western Australia.

Qualifications

• Experience in digital solutions and business analysis.
• Knowledge of ECM/records management.
• Experience mentoring or guiding staff.
• Stakeholder management skills.
• Tertiary Information Systems degree or equivalent experience.

Responsibilities

• Design, configure, and optimize enterprise systems workflows.
• Guide internal teams on information governance and data security standards.
• Coordinate system testing, documentation, and user adoption training.
• Mentor and supervise direct reports in digital systems.
• Partner with service managers to map operational needs to workflows.

Skills

Digital solutions

Business analysis

Software administration

Workflow design

Education

Information Systems degree

Tools

TechnologyOne

Civica

Pathways

TRIM/ECM

SQL

Power BI

Job description

The Role

As a Digital Systems Advisor, you will act as a critical partner to internal business units, guiding software implementations, process improvements, and digital solution lifecycles. Moving beyond pure technical maintenance, you will consult directly with team leaders to map operational needs into effective workflows and reliable enterprise solutions.

Key responsibilities include:

• Partnering with internal service managers to design, configure, and optimize business systems and automated workflows.
• Mentoring and guiding direct reports across digital systems and information management functions.
• Supporting core enterprise software administration, system integrations, reporting, and data security standards.
• Assisting with information governance, including Enterprise Content Management (ECM), digitisation, and records classification frameworks.
• Coordinating system testing, documentation, and user adoption training across the organization.

The Tech Stack & Environment

• Core Systems: Enterprise ERP platforms (e.g. TechnologyOne, Civica, or Pathways), Enterprise Content Management (ECM/TRIM).
• Automation & Analytics: Workflow configuration, process mapping tools, and SQL/Power BI reporting.
• Frameworks: Information Classification Frameworks, RBAC security controls, and IT service management principles.

What You'll Bring

• Strong background in digital solutions, business analysis, software administration, and workflow design.
• Exposure to Enterprise Content Management (ECM) and municipal or public sector operational environments.
• Proven stakeholder management skills with a business partnering mindset.
• Experience mentoring, guiding, or supervising direct reports.
• Tertiary qualification in Information Systems, Computer Science, or equivalent hands on experience

qualification

• Business analysis
• software admin
• digital/ECM solutions.
• Team supervision and stakeholder management.
• Information Systems degree or equivalent experience.

working at

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