Digital Product Designer

HCF group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

HCF group invites a Digital Product Designer to shape member experiences across our website and mobile app within a cross-functional squad. You’ll translate needs into simple, intuitive digital flows, design with Figma, and partner with product, tech, content and brand teams.

You will run user research and usability testing, contribute to the design system, and ensure WCAG accessibility. This is a 12-month contract based in Sydney CBD with hybrid/flexible work arrangements.

Qualifications

• Translate member needs and business objectives into digital experiences.
• Create wireframes, prototypes and high-fidelity designs using Figma.
• Collaborate with product, technology, content, brand and business teams to bring ideas to life.
• Conduct and facilitate user research and usability testing, using insights to iterate designs.
• Contribute to and work within our evolving design system.
• Champion accessibility and ensure designs meet WCAG standards.

Responsibilities

• Translate member needs into intuitive digital experiences.
• Create wireframes, prototypes and high-fidelity designs.
• Collaborate with cross-functional teams to realize ideas.
• Conduct user research and usability testing.
• Contribute to design system evolution.
• Advocate for accessibility and WCAG compliance.

Skills

Wireframes

Prototyping

Figma

User research

Collaboration

Accessibility

WCAG

Tools

Figma

Job description

## Digital Product DesignerApply: Hybrid: Full time: Posted Today: End Date: October 23, 2026 (26 days left to apply): JR104473We’re looking for a Digital Product Designer to join HCF’s Digital Enterprise team and help shape the experiences our members use every day across our website and mobile app**Digital Product Designer** **12-month contract | Full-time | Hybrid/Flexible | HCF House - Sydney CBD** **Design digital experiences that make healthcare easier** Working within a cross-functional squad, you’ll design and improve key member journeys including understanding cover, managing claims and finding a provider. You’ll have the opportunity to see your work make a real difference to members. You’ll be part of a collaborative and supportive design team that shares ideas, runs design critiques and experiments with new tools and ways of working. You’ll also have a growth plan to support your development and future career goals. **What you’ll do*** Translate member needs and business objectives into simple, intuitive digital experiences.* Create **wireframes, prototypes and high-fidelity designs** using Figma.* Collaborate with product, technology, content, brand and business teams to bring ideas to life.* Conduct and facilitate **user research and usability testing**, using insights to iterate your designs.* Contribute to and work within our evolving **design system**.* Champion accessibility and ensure designs meet **WCAG standards**.* Use analytics and research to inform design decisions and measure impact.* Advocate for human-centred design across your squad and wider teams. **What you’ll bring*** Experience designing digital products across **web and mobile**.* Strong **Figma** and prototyping skills.* Experience conducting **user research and testing**.* Strong collaboration and communication skills, particularly within cross-functional delivery teams.* An action-oriented mindset — you like testing ideas, making progress and getting things done.* An understanding of accessibility and **WCAG standards**. **Experience with AEM, design systems, Agile delivery, or healthcare/insurance is desirable but not essential.** This is initially a **12-month contract**, with the potential to extend or transition into a permanent opportunity. **Ready to design experiences that make a difference to HCF members? Apply now.**