Digital Producer: Drive B2B Loyalty Experiences

Qantas Group; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted air travel

18 weeks paid parental leave

Salary packaging options

Wellbeing app and resources

Job summary

Qantas Group is seeking a Digital Producer to lead the development of customer-facing digital products and content for the Qantas Business Rewards platform. You will work in a cross-functional, agile team to plan, coordinate and deliver digital enhancements, mobile apps, and third-party integrations, translating business needs into tangible customer value.

The role requires 3+ years in digital production, strong editorial and SEO planning, and proficiency with Adobe Experience Manager, Target,

Qualifications

• 3+ years of experience working as a digital / web / or content producer.
• Tertiary qualifications in Business, IT, Design and/or relevant field.
• Previous experience working across a wide range of digital products (content or product).
• Creative skills to oversee the production of quality digital content and/or products.
• Ability to develop strategy based on strong research and data analysis or competitive reviews.
• Creative skills in copywriting and planning editorial for large scale ecommerce website or online publishing platform including SEO/SEM requirements.
• Skills in Adobe platforms Adobe Experience Manager, Adobe Target, Adobe Audience Manager highly desirable or equivalent.
• Familiarity with analytical tools and sets to produce compelling web based solutions.
• Ability to estimate delivery of digital projects and/or product assessment.
• Experience in web platform development and content management systems.
• Familiar working in an Agile environment, with Agile certifications (CSM, PSM)
• Knowledge of HTML/CSS and browser interactions.

Responsibilities

• Deliver customer facing digital products and content experiences for Qantas Business Rewards members.
• Coordinate and implement website enhancements, new products, mobile apps, and manage third party suppliers.
• Plan, viability and timely delivery of digital products within an agile team.
• Translate between business, loyalty, technology, product and opportunities for delivery.
• Estimate delivery timelines and contribute to project planning.

Skills

Digital production

Content production

Strategy development

Editorial planning

Copywriting

SEO/SEM

Adobe Experience Manager

Adobe Target

Adobe Audience Manager

Analytics

Web development

Content management systems

Agile

CSM/PSM

HTML/CSS

Education

Bachelor's degree or higher

Tools

Adobe Experience Manager

Adobe Target

Adobe Audience Manager

Job description

Qantas Group is seeking a Digital Producer to lead the development of customer-facing digital products and content for the Qantas Business Rewards platform. You will work in a cross-functional, agile team to plan, coordinate and deliver digital enhancements, mobile apps, and third-party integrations, translating business needs into tangible customer value.

The role requires 3+ years in digital production, strong editorial and SEO planning, and proficiency with Adobe Experience Manager, Target,