Digital Marketing Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; Melbourne; Sur place; AUD 65 000 - 95 000; Plein temps

Résumé du poste

HungryPanda Ltd 熊猫外卖 is seeking an experienced Account Manager to manage day-to-day relationships with key account partners in the Australian market. You will support new partner discussions, onboarding, and coordinate store launches, promotions, and marketing campaigns with partners.

You will monitor account performance, prepare regular reports, and collaborate with Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and develop new national and local partnership

Qualifications

• Experience in Account Management, Business Development, Partnerships or a similar client-facing role.
• Experience in food delivery, hospitality, e-commerce or technology is preferred.
• Good communication and relationship management skills.
• Comfortable working with data and preparing basic performance reports.
• Organised and able to manage multiple accounts and tasks at the same time.
• Proactive, responsible and comfortable working independently.
• Professional proficiency in English and Mandarin Chinese is required.
• Good understanding of Australian business culture and professional communication.

Responsabilités

• Manage day-to-day relationships with key account partners
• Support new partner discussions, proposals and onboarding
• Coordinate store launches, promotions and marketing campaigns with partners
• Monitor account performance and identify opportunities to improve sales and order growth
• Prepare regular performance reports and updates for partners
• Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
• Maintain accurate account information and follow up on ongoing actions
• Support the team in developing new national and local partnership opportunities

Connaissances

Account management

Business development

Partnerships

Communication skills

Data analysis

Multitasking

English & Mandarin

Australian business culture

Description du poste

• Manage day-to-day relationships with key account partners
• Support new partner discussions, proposals and onboarding
• Coordinate store launches, promotions and marketing campaigns with partners
• Monitor account performance and identify opportunities to improve sales and order growth
• Prepare regular performance reports and updates for partners
• Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
• Maintain accurate account information and follow up on ongoing actions
• Support the team in developing new national and local partnership opportunities
  

Key Responsibilities

• Manage day-to-day relationships with key account partners
• Support new partner discussions, proposals and onboarding
• Coordinate store launches, promotions and marketing campaigns with partners
• Monitor account performance and identify opportunities to improve sales and order growth
• Prepare regular performance reports and updates for partners
• Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
• Maintain accurate account information and follow up on ongoing actions
• Support the team in developing new national and local partnership opportunities
  

What We're Looking For

• Experience in Account Management, Business Development, Partnerships or a similar client-facing role
• Experience in food delivery, hospitality, e-commerce or technology is preferred
• Good communication and relationship management skills
• Comfortable working with data and preparing basic performance reports
• Organised and able to manage multiple accounts and tasks at the same time
• Proactive, responsible and comfortable working independently
• Professional proficiency in both English and Mandarin Chinese is required, as the role involves communication with both external partners and internal teams
• Good understanding of Australian business culture and professional communication