Digital Health Applications & Tech Services Specialist
Getinge Group
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Job summary
Getinge is seeking an Applications & Technical Services Specialist to join the Digital Health Solutions team. You will provide technical and application support, oversee installations, and deliver training across Australia and New Zealand.
The role emphasizes building strong customer relationships, troubleshooting, documentation, and collaboration with sales and service teams to maximise value of health tech solutions.
Qualifications
- Experience in IT support, application support or technical services.
- Strong Windows troubleshooting skills.
- Excellent communication and customer service abilities.
- Experience delivering training, implementations or customer-facing projects.
- Experience within healthcare, medical devices or digital health is highly regarded.
Responsibilities
- Provide application and hardware support for Digital Health Solutions products.
- Manage customer support requests and service levels.
- Deliver system implementations, installations, and upgrades.
- Conduct customer training and education programs.
- Create installation, training, and technical documentation.
- Support sales and customer-facing teams with product expertise, demonstrations, and technical guidance.
- Build strong relationships with healthcare customers and provide an exceptional customer experience.
- Maintain compliance with quality assurance, workplace health and safety, and business management system requirements.
Skills
Job description
Getinge is seeking an Applications & Technical Services Specialist to join the Digital Health Solutions team. You will provide technical and application support, oversee installations, and deliver training across Australia and New Zealand.
The role emphasizes building strong customer relationships, troubleshooting, documentation, and collaboration with sales and service teams to maximise value of health tech solutions.
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