Digital eCommerce Mktg Manager, Hill's ANZ

Hills Pet Nutrition; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Summer Hours

Live Better activities

Product allowances

Job summary

Hill’s Pet Nutrition in Australia is seeking a Digital eCommerce Marketing Manager for a 12-month fixed-term role in Sydney. Lead insight-based, consumer-centric digital programs across omnichannel environments, driving acquisition, conversion and loyalty for Hill’s brands with retailers.

You will manage day-to-day spend, partner with cross-functional teams, and adapt strategies based on pre/post evaluation to maximize ROI and ROO.

Qualifications

• Bachelor’s degree in business or marketing.
• 3–5 years of digital ecommerce marketing experience.
• Experience working with online consumer goods customers.

Responsibilities

• Own and implement the Digital eCommerce marketing strategy across touchpoints and retailers.
• Optimize digital shelf, onsite search, PDPs, ratings and reviews in collaboration with cross-functional teams.
• Monitor trends and share insights to elevate eCommerce knowledge within the team and customers.
• Experiment with CAC, conversion rate, AOV and delivery metrics; conduct A/B and UX/UI testing.
• Collaborate with Vet CD, field teams and marketing to drive consideration and conversion.

Skills

Digital marketing

Analytics storytelling

Stakeholder collaboration

Growth mindset

Education

Bachelor’s degree in business or marketing

Job description

Digital eCommerce Mktg Manager, Hill's ANZ

Please Note : This is 12 Months Contract Role

About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company

Hill’s Pet Nutrition is a global leader in science-backed pet nutrition. As the #1 trusted & Vet recommended Pet Food brand in Australia (Kynetec Study, 2025), Hill’s Pet Nutrition combines over 85 years of science to deliver superior nutrition to millions of Pets worldwide every year.

We are not just a company; we’re a global family that dreams big! We are crafting a world where pets thrive through top-notch nutrition where their pet parents smile with glee.

Our Purpose? Transforming the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people.

Our culture? Built from valuing diversity, sustainability and inclusion which is rooted in our core values of being Caring, Courageous and Inclusive. Employees are rewarded by rich career development and experiences.

We focus on delivering high ethical standards and our dedication to developing our employees. With many local benefits such as Summer Hours, Live Better activities and Product allowances.

Role Summary

In this role you will be a master of leading the development of insight-based consumer centric digital eCommerce programs.

Managing the day to day spend and implementation of acquisition, conversion & loyalty driving activity for our brands within the omnichannel environment.

This role will develop and implement strategic plans to elevate shopper engagement and the Hill’s portfolio within customers ecosystems and digital shelves.

It’s important to understand which levers to pull and where to invest to drive mutually beneficial outcomes for Hill’s and our key retail partners

This role will also be required to adapt and adjust the strategy with the customer, revisit objectives and gain insights from pre and post evaluation to get the best ROI or ROO.

Responsibilities

• Own all elements of the Digital eCommerce marketing strategy across different touchpoints and retailers. Working with pureplay and Omni CDMs to activate joint retailer digital marketing investment,
• Be a master of digital shelf basics, understanding retailer algorithms and using this to influence onsite search, drive ratings and reviews, enhanced content & best in class PDP and Brand store executions. Partnering with the customer development teams to action opportunities.
• Staying on top of the latest eCommerce insights and trends and sharing these to elevate eCommerce knowledge within the wider commercial team along with our customers
• Find and test new innovative ways to improve digital metrics including customer acquisition cost, conversion rate, average order value and auto delivery metrics as well as A/B content testing and UX/UI testing
• Partner with Vet CD and field teams to maximise digital commerce opportunities. Understand opportunities and partner with the marketing brnad teams and content designer to provide content that drives consideration and conversion.
• Bring new ways of thinking and planning in an omni channel world to ensure a seamless shopper experience
• Partner with cross-functional teams (shopper marketing, product, and sales)

Required Experience & Qualifications

• Bachelor’s degree in business or marketing
• At least 3-5 years digital ecommerce marketing experience required
• Currently working across online customers in the consumer goods (or similar space)
• Strong understanding of search and digital shelf
• Strong relationship building and networking skills to be able to work effectively across the organisation
• Innovative and curious mindset

Preferred Qualifications

• Currently working across online customers in the consumer goods (or similar space)
• You are a collaborator by nature and believe that bringing together the best people will drive a brilliant culture and business.
• You are an innovator with a growth mindset and the ability to connect the dots with a high degree of curiosity.
• You possess a passion for data and analytics and love telling stories based on these insights.
• Working in a fast paced environment drives you and managing ambiguity is normal.
• Possess a passion for Omnichannel retailing, digital shopper experiences and building brands in a rapidly changing environment