Digital Content & UX Specialist (Public Sector)

Queensland Government; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

Queensland Government is seeking a digital content specialist to coordinate publishing of customer‑centric content across departmental websites and intranet using web CMSs. You will provide design guidance to improve editorial usability and accessibility, and oversee incoming online support requests with timely actioning.

You will contribute to project planning within the Online team, develop training materials for content owners, and build strong relationships with stakeholders to optimise

Qualifications

• Experience creating customer-centric digital services that meet accessibility standards.
• Ability to coordinate content publishing across CMS platforms.
• Strong collaboration with internal and external stakeholders.

Responsibilities

• Coordinate publishing of customer-centric content on departmental websites and intranet.
• Provide design advice to improve editorial usability and accessibility.
• Oversee and coordinate incoming online requests and emails from team mailboxes.
• Contribute to planning and execution of online projects and training materials.

Skills

Squiz Matrix

Drupal CMS

Form IO

SharePoint

Google Analytics

Tools

CMS platforms

Web accessibility

Job description

Queensland Government is seeking a digital content specialist to coordinate publishing of customer‑centric content across departmental websites and intranet using web CMSs. You will provide design guidance to improve editorial usability and accessibility, and oversee incoming online support requests with timely actioning.

You will contribute to project planning within the Online team, develop training materials for content owners, and build strong relationships with stakeholders to optimise