Devonport Banking: Customer Experience Advisor (Part-Time)

NAB; City of Burnie; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Career development programs

Banking and financial services perks

Job summary

NAB is seeking a part-time Branch Customer Advisor for the Devonport, TAS location. The role focuses on delivering a seamless, tailored customer experience, with the Devonport branch servicing customers 5 days a week in fixed hours.

You’ll be the first point of contact, help customers choose appropriate products and demonstrate Smarter Banking options to simplify transactions, while upholding NAB’s customer-centric values and inclusive culture.

Qualifications

• Passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• Team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer-centric thinking and appreciation for inclusion and diversity.

Responsibilities

• Be the first point of contact for customers at the Devonport branch.
• Identify suitable products and services for customers: account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Skills

Customer service

Attention to detail

Customer-centric thinking

Job description

NAB is seeking a part-time Branch Customer Advisor for the Devonport, TAS location. The role focuses on delivering a seamless, tailored customer experience, with the Devonport branch servicing customers 5 days a week in fixed hours.

You’ll be the first point of contact, help customers choose appropriate products and demonstrate Smarter Banking options to simplify transactions, while upholding NAB’s customer-centric values and inclusive culture.