Customer Advisor - Leave & Relief - Devonport, TAS

National Australia Bank Ltd.; City of Devonport; Presencial; AUD 34.000 - 41.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Banking discounts

Extensive NAB benefits

Leave entitlements

Descripción de la vacante

National Australia Bank Ltd. in Devonport, TAS, is hiring a Part-time Branch Customer Advisor to deliver a seamless customer experience at the Devonport Branch.

You will be the first point of contact, assisting customers with account openings, unsecured lending, and everyday banking transactions, while guiding them to self-service and digital options for simplicity and security. Join NAB to access tailored career development, extensive benefits, and an inclusive workplace.

Formación

• Experience in customer service in a banking or retail environment.
• Attention to detail to ensure accuracy in transactions.
• Comfort with digital banking and self-service options.

Responsabilidades

• Be the first point of contact for customers at Devonport branch.
• Identify suitable products and services, including account openings and transactions.
• Promote Smarter Banking options for self-service and security.

Descripción del empleo

Branch Customer Advisor – Banking – Devonport, TAS

• Part-time position based in our Devonport Branch
• 5 days per week - Monday to Thursday 9:00am - 4:30pm & Friday 9:00am - 5:15pm
• Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‑centriccompany in Australia and New Zealand.

You’llmake an impact by:

• SupportNAB’sDevonport branch by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
• Identifythe most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
• Demonstrate our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure

We’relooking for the brightest minds to deliver the best for our customers.We’dlove for you to have:

• A passion for deliveringquality,gold-classexperiences for NAB’s diverserangeofcustomers
• A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this part-time role working from9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:15pm Friday.

Morefocus on you

All new Customer Advisors willbenefitfrom NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

• Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
• Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perksvisit our website.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.