Part-Time Banking Advisor – Customer Experience

NAB; City of Burnie; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Banking and financial servicesdiscount

Home loan, credit card, and insurances

Travel, Fitness, Events, and Tech скид

Parental leave and a variety of leave

Job summary

NAB is seeking a Branch Customer Advisor for our Devonport, TAS location. This part-time role supports customers at the branch with a focus on accurate service delivery and personalised banking experiences. You will open accounts, assist with lending and transactions, and guide customers to use self-service options to improve efficiency.

Join NAB to deliver gold-class customer experiences, work in a team, and benefit from our diverse range of colleague programs and discounts.

Qualifications

• Previous experience in retail banking or customer service is preferred.
• Strong accuracy and attention to detail in handling transactions.
• Excellent communication and customer-focused approach.

Responsibilities

• Be the first point of contact for customers at the Devonport branch.
• Identify suitable products and services for customers, including accounts, lending, and transactions.
• Promote Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Skills

Customer service

Attention to detail

Team player

Customer-centric thinking

Job description

NAB is seeking a Branch Customer Advisor for our Devonport, TAS location. This part-time role supports customers at the branch with a focus on accurate service delivery and personalised banking experiences. You will open accounts, assist with lending and transactions, and guide customers to use self-service options to improve efficiency.

Join NAB to deliver gold-class customer experiences, work in a team, and benefit from our diverse range of colleague programs and discounts.