Part-Time Banking Customer Experience Advisor

Nab; Launceston; On-site; AUD 30,000 - 41,000; Part time

Job summary

NAB is hiring a Branch Customer Advisor at the Devonport, TAS location. This part-time role focuses on delivering a tailored customer experience and handling banking transactions in a fast-paced environment.

You will work closely with customers to understand their needs, open accounts, assist with unsecured lending, and guide them toward digital self-service options. The role emphasizes accuracy, inclusivity, and service excellence.

Qualifications

• Part-time flexibility based at Devonport branch.
• Customer service orientation and ability to handle transactions accurately.
• Team player with attention to detail and inclusive mindset.

Responsibilities

• Be the first point of contact for customers at the Devonport NAB branch.
• Identify suitable NAB products and services for customers, including accounts and lending where applicable.
• Demonstrate NAB Smarter Banking options to help customers use self‑service channels.

Job description

NAB is hiring a Branch Customer Advisor at the Devonport, TAS location. This part-time role focuses on delivering a tailored customer experience and handling banking transactions in a fast-paced environment.

You will work closely with customers to understand their needs, open accounts, assist with unsecured lending, and guide them toward digital self-service options. The role emphasizes accuracy, inclusivity, and service excellence.