Development Services Team Lead - Stakeholder Impact

Sutherland Shire Council; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Vehicle allowance

35-hour week

Accrued Day Off (ADO) system

Fitness program access

Employee assistance program

Health and wellbeing program

Novated lease options

Job summary

Sutherland Shire Council is seeking a Team Leader - Development Services to supervise a team of assessment planners and specialists. The role focuses on timely, accurate development assessment, high-quality customer service, and adherence to the Council's Customer Charter.

You will mentor staff, foster stakeholder relationships, and drive continuous improvement while aligning with safety and sustainability goals.

Qualifications

• Extensive development assessment experience in local government.
• Strong leadership and interpersonal skills with a customer-focused mindset.
• Commitment to continuous improvement and staff development.

Responsibilities

• Lead a specialist team of assessment planners and specialists.
• Ensure timely, accurate evaluation of development proposals.
• Uphold customer service standards per Council Charter.
• Build partnerships with community groups, contractors and agencies.
• Mentor staff and promote professional growth.
• Implement performance measures and manage risks.
• Drive continuous service improvements and sustainable practices.
• Promote a safe, inclusive, and diverse workplace.

Skills

Team Leadership

Customer Service

Stakeholder Management

Mentoring

Process Improvement

Negotiation

Written & Verbal Communication

Education

Tertiary qualification in Urban Planning or related field

Job description

Sutherland Shire Council is seeking a Team Leader - Development Services to supervise a team of assessment planners and specialists. The role focuses on timely, accurate development assessment, high-quality customer service, and adherence to the Council's Customer Charter.

You will mentor staff, foster stakeholder relationships, and drive continuous improvement while aligning with safety and sustainability goals.