Development Services Administration Officer

Devonport City Council; City of Devonport; Presencial; AUD 61.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Superannuation

Descripción de la vacante

Devonport City Council is seeking a motivated Development Services Administration Officer to join our Development Services Department at paranaple building, Devonport. This is a Full Time – 19-day month position, with part-time applicants considered for a minimum of 32 hours per week; classification Level 3, salary starting from $67,635 plus superannuation.

Reporting to the Planning & Regulatory Coordinator, the role provides administrative support across Planning, Environmental Health,

Formación

• Provide professional administrative support to the Development Services team.
• Process applications, permits, registrations and information requests.
• Maintain accurate records and assist customers to navigate processes.

Responsabilidades

• Process applications, permits, registrations, certificates and information requests.
• Monitor shared inboxes and workflow systems.
• Maintain records and documentation within Council systems.
• Prepare routine correspondence and communications.
• Provide professional and timely customer service to internal and external stakeholders.
• Support customers to navigate Council processes.
• Assist with continuous improvement initiatives and administrative processes.
• Work collaboratively across Development Services to ensure effective service delivery.

Conocimientos

Customer service

Record keeping

Administration

Communication

Descripción del empleo

Development Services Administration Officer

Position Purpose:

Location: paranaple building, Devonport
Employment Type:Full Time – 19-day month – part time applicants will be considered, minimum 32 hours per week.
Classification:Level 3
Salary:starting from $67,635 + superannuation

Devonport City Council is seeking a motivated and enthusiastic Development Services Administration Officer to join our Development Services Department.

Working within our Development Services team, you’ll play a key role in providing professional administrative support, assisting customers, processing applications and permits, maintaining records, and helping ensure the efficient operation of the department.

About the Role

Reporting to the Planning & Regulatory Coordinator, this role provides administration support across Planning, Environmental Health, Permit Authority and Risk, Safety & Compliance functions. The position requires a flexible and collaborative approach, with responsibilities shared across the team to meet operational requirements.

Key Responsibilities include:

• Process applications, permits, registrations, certificates and information requests.
• Monitor and action shared inboxes and workflow systems.
• Maintain accurate records and documentation within Council systems.
• Prepare routine correspondence and communications.
• Provide professional and timely customer service to internal and external stakeholders.
• Support customers to navigate Council processes.
• Assist with continuous improvement initiatives and administrative processes.
• Work collaboratively across Development Services to ensure effective service delivery.

About You

We are looking for a highly motivated individual who is eager to learn and develop their skills in a professional local government environment.

Human Resources Contact: Amy Smith and Jodi Cowan on [phone]

Council appoints staff based on merit. A Position Description is produced for every position and applicants are assessed against the requirements of theposition.