Despatch Supervisor

Kinrise Pty; City of Casey; On-site; AUD 70,000 - 90,000; Full time

Job summary

Kinrise is a fast paced Australian food manufacturer based in Hallam, seeking a Despatch Supervisor to lead our Bake team’s outbound operations. You’ll oversee despatch, coach warehouse operators and work with transport providers to ensure cakes reach customers safely and on time.

Reporting to the Supply Chain Manager, you will drive safety, optimise staffing and workflow, and uphold HACCP/CoR compliance while delivering exceptional service in a busy food environment.

Qualifications

• Oversee despatch, handling and distribution of all outbound orders.
• Lead, coach and develop warehouse operators and despatch teams.
• Adhere to OHS, CoR, HACCP and food safety legislation.
• Forklift operation and high reach forklift experience in despatch/warehouse.
• Strong communication and time-management skills for fast-paced environments.

Responsibilities

• Oversee the despatch, handling, and distribution of all outbound orders.
• Manage staffing levels and workloads to optimise efficiency.
• Build strong relationships with transport providers and customers.
• Lead, coach and develop warehouse operators.
• Meet Delivery In Full and On Time (DIFOT) targets.
• Ensure compliance with safety and HACCP standards.
• Drive continuous improvement across warehouse and despatch operations.

Skills

Forklift licence

Team leadership

CoR knowledge

Food safety HACCP

Communication skills

Staffing management

SAP experience

Education

Warehousing/Distribution qualification

Tools

SAP

Job description

Kinrise is a growing, privately owned powerhouse in Australian food manufacturing with some of Australia’s most loved and innovative brands. We describe ourselves as a ‘start up with scale’ and have a burning ambition to grow our business. Formed in 2018 the Kinrise portfolio covers Biscuits, Breakfast, Baking, Bakery, and Snackfood categories and has 40+ years making iconic Australian food, with a rich Australian heritage that’s grounded in family origins.

Are you ready to step up in your career and play a key role in our fast-paced baking operation?

We are seeking a dynamic Despatch Supervisor to join our Kinrise Baking Team in Hallam. Reporting to the Supply Chain Manager, you’ll oversee the outbound despatch function, drive workplace safety, and deliver exceptional service to our valued customers.

About the Opportunity

As our Despatch Supervisor, you’ll lead a close-knit team of Warehouse Operators and work hand-in-hand with transport providers to ensure our delicious cakes reach customers efficiently and safely. This is a great chance for someone with proven supervisory experience to take the next step and make a real impact.

Key Responsibilities

• Oversee the despatch, handling, and distribution of all outbound orders
• Manage staffing levels and workloads to optimise operational efficiency
• Build strong relationships with transport providers and customers
• Lead, coach, and develop warehouse operators
• Meet targets for Delivery In Full and On Time (DIFOT)
• Ensure compliance with OHS, Chain of Responsibility (CoR), HACCP, and all people and food safety legislation
• Escalate and resolve operational issues quickly to maintain service standards
• Drive continuous improvement across warehouse and despatch operations

About You

• You hold a valid forklift license and bring over five years of experience operating high reach forklifts in despatch or warehouse settings within the food industry.
• Your background includes leadership positions such as Team Leader or Supervisor, where you have successfully coached and developed diverse warehouse or despatch teams.
• You demonstrate strong interpersonal and communication skills, enabling you to motivate, influence, and resolve issues effectively in fast-paced environments.
• Your excellent time management and organisational capabilities are complemented by an understanding of Chain of Responsibility (CoR) requirements.
• You have a strong food and people safety mindset, with proven experience in adhering to safety compliance standards and HACCP, leading by example.
• Relevant qualifications in warehousing or distribution are considered advantageous as would previous SAP experience.

If you’re hands-on, thrive on responsibility, and love making a difference, we’d love to hear from you.

Why Join Us?

Kinrise is a fast paced, agile business that focuses on your talents and challenges you to perform at your best.

• An opportunity to work with leading Australian-made brands and products
• An exciting role in a growing business with a great history and an ambitious growth agenda
• Supportive and collaborative team culture

Kinrise is committed to creating an environment that welcomes all, celebrates our diversity in all its forms and fosters an environment of inclusion.

We recognise that our unique differences are what sets us apart and how we succeed as a team.

We are an equal opportunity employer.

At Kinrise, it is not just about what we do and the great products we make, but how we work together.

Kinrise is built on the foundation of five core values – we are driven, we are real, we care, we are proud and we are different.

These values guide our decisions and how we behave every day.

We strive to make a positive impact on each other, our communities and our consumers.

We believe that how we achieve our results is as important as the results we achieve.

As leaders in Australian food manufacturing, it is the living of our values that will build our reputation as a great place to work and a great Australian business with the consumer at the core.