Despatch & Logistics Coordinator – On-Time Deliveries

Sunshine Mitre 10; Western Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career opportunities across Sunshine M

Staff discounts

Health & wellbeing programs

Work-life balance

Ongoing training

Job summary

Sunshine Mitre 10 is seeking a Despatch Co-Ordinator to ensure on-time and in-full delivery performance. The role focuses on customer liaison, release of orders, and coordinating delivery runs with drivers and transport operators.

You will manage despatch communications, stock updates, and DIFOT investigations while maintaining high safety and quality standards across the site. A detail-oriented, well-organised individual thrives in our friendly team.

Qualifications

• Computer literate
• Excellent attention to detail
• Great communication skills
• Prior administration experience in multi-tasking
• Well-developed written and verbal skills

Responsibilities

• Monitor and action all incoming emails
• Action delivery order callups
• Monitor and action Despatch emails
• Communication and follow up with suppliers regarding stock and special-order deliveries and eta’s
• Customer delivery communication and confirmations via phone, email, or text
• Marking and filing of paperwork
• Communicate job information with internal truck drivers and hire transport operators
• Action and communicate backorders
• Upload jobs to POD system
• Assist with driver run setups and job allocations
• Assist with order releases & uploads through our truck tracking system
• Assist with logistics reporting
• Assist with DIFOT investigation and resolution

Skills

Computer literacy

Attention to detail

Communication skills

Multi-tasking

Written and verbal skills

Job description

Sunshine Mitre 10 is seeking a Despatch Co-Ordinator to ensure on-time and in-full delivery performance. The role focuses on customer liaison, release of orders, and coordinating delivery runs with drivers and transport operators.

You will manage despatch communications, stock updates, and DIFOT investigations while maintaining high safety and quality standards across the site. A detail-oriented, well-organised individual thrives in our friendly team.