Despatch & Logistics Coordinator — Growth & Community Impact

Sunshine Mitre 10; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career opportunities across Sunshine M

Staff discounts

Health & wellbeing programs

Good work life balance

Ongoing training

Job summary

Sunshine Mitre 10 in Townsville, Australia is seeking a Despatch Co-Ordinator to join our logistics team. You will manage communications with drivers and suppliers, coordinate deliveries, and help ensure orders are released and delivered on time with DIFOT.

Reporting to the Site Manager, the role requires strong organisation, attention to detail, and clear written and verbal communication. This is a hands-on administration position in a busy retail logistics environment.

Qualifications

• Computer literacy.
• Excellent attention to detail.
• Great communication skills.
• Prior administration experience in multi-tasking.
• Well-developed written and verbal skills.

Responsibilities

• Monitor and respond to incoming emails and communications.
• Coordinate delivery orders and despatch emails, and liaise with drivers.
• Communicate with suppliers regarding stock, deliveries, and ETAs.
• Provide customer delivery updates via phone, email, or text.
• Maintain paperwork and file appropriately.
• Coordinate with internal truck drivers and hire transport operators.
• Support with DIFOT investigations and resolutions.

Skills

Computer literate

Attention to detail

Communication skills

Administration experience

Written and verbal skills

Job description

Sunshine Mitre 10 in Townsville, Australia is seeking a Despatch Co-Ordinator to join our logistics team. You will manage communications with drivers and suppliers, coordinate deliveries, and help ensure orders are released and delivered on time with DIFOT.

Reporting to the Site Manager, the role requires strong organisation, attention to detail, and clear written and verbal communication. This is a hands-on administration position in a busy retail logistics environment.