Despatch & Distribution Coordinator

Bridgestone Australia Ltd.; Adelaide; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive remuneration

Discounts on Bridgestone tyres

Wellbeing support & employee discounts

Volunteer leave

Job summary

Bridgestone Australia Ltd. is seeking a Despatch Clerk to join our warehouse team in Adelaide. Reporting to the Warehouse Manager, you will coordinate distribution activities and deliver exceptional customer service to internal and external stakeholders.

This role suits someone organized, proactive and able to thrive in a fast-paced environment, acting as the central point of warehouse communication and workflow. Previous warehousing or logistics experience is preferred but not essential.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication and customer service abilities.
• Confident liaising with carriers, drivers and internal teams.
• High attention to detail and accuracy.

Responsibilities

• Manage daily distribution and delivery schedules.
• Handle incoming calls and customer enquiries.
• Maintain accurate warehouse documentation and administrative tasks.
• File and distribute paperwork.
• Liaise with carriers and coordinate courier services.
• Verify transport/freight invoices and delivery dockets.
• Complete freight documentation and assist drivers.
• Follow cancellation procedures and liaise with the National Customer Service Centre.
• Monitor and maintain stationery and consumables.
• Coordinate and deliver OE fitment stock (tyres/rims).
• Assist with monthly stocktakes.
• Coordinate customer returns per Goods Return Policy.
• Process new tyre returns for customer credit.
• Manage warranty tyre returns for Technical Field Services inspection.

Skills

Organisational skills

Communication skills

Customer service

Attention to detail

Team player

Job description

Bridgestone Australia Ltd. is seeking a Despatch Clerk to join our warehouse team in Adelaide. Reporting to the Warehouse Manager, you will coordinate distribution activities and deliver exceptional customer service to internal and external stakeholders.

This role suits someone organized, proactive and able to thrive in a fast-paced environment, acting as the central point of warehouse communication and workflow. Previous warehousing or logistics experience is preferred but not essential.