Dispatch & Returns Coordinator (Warehouse & Logistics)

Aussie Broadband; Brisbane; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

26 weeks paid parental leave

Discounted internet services

20% off Mobile services

Flexible working arrangements

Employee Assistance Program (EAP)

Monthly rewards and recognition

Internal training opportunities

Yearly allowance for Aussie merch

Fitness Passport for gym access

Job summary

Aussie Broadband seeks a proactive Dispatch Clerk in Brisbane. The role involves picking, packing, and dispatching orders, alongside managing stock and warehouse organization. Ideal candidates will have prior warehouse experience, possess strong communication skills, and be adaptable in a fast-paced environment. Benefits include flexible working arrangements, parental leave, and discounts on services. Contributions to diversity and inclusion are valued, and the role offers training and recognition opportunities.

Qualifications

• Previous warehouse experience is preferred.
• Forklift licence is a plus but not essential.
• Basic computer skills are necessary.
• You must have a current driver's licence.
• Experience in managing inwards and outwards goods is preferred.
• Strong communication and written skills required.
• Interest in the telco industry is a plus.
• Ability to work with a diverse team is important.
• Demonstrated problem-solving abilities and good communication skills are necessary.
• Must be able to work independently and as part of a team.
• Quick learning and adaptability to changing situations are required.
• A desire to help others is valued.
• Strong ethics and a mature, friendly demeanor are essential.

Responsibilities

• Picking orders, wrapping and boxing parcels and pallets for dispatch.
• Processing returns and connecting hardware using WHS systems.
• Restocking, rotating, and managing stock levels.
• Performing stocktakes and organizing inventory effectively.
• Assisting in maintaining and organizing the warehouse.
• Handling incoming and outgoing orders efficiently.

Skills

Warehouse experience

Forklift licence

Basic computer skills

Current driver's licence

Communication skills

Problem-solving

Ability to work in a team

Adaptability

Interest in the telco industry

Job description

We’re looking for a proactive and supportive Dispatch Clerk to join our team. This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in being organised, and values collaboration. You’ll play a key part in making sure our products and services reach customers smoothly and efficiently, while working alongside teams who care deeply about what they do.

If you’re someone who likes to help others, brings strong ethics to your work, and thrives in a hands-on role, we’d love to hear from you.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

• Don't be ordinary, be awesome
• Think BIG
• No bullsh*t
• Be good to people
• Have fun
  
  
  

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
• Celebrating you! With monthly rewards and recognition
• Internal training and resources for you to continue to learn, grow and achieve your career goals
• Yearly allowance for amazing Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia
  
  
  

Let’s Talk About You

Bring Our Values to Life as a Warehouse Dispatch Clerk!

Ready to make an impact? At Aussie Broadband, we live by our values—and we want YOU to help bring them to life in our Eagle Farm Warehouse.

• Warehouse is currently in Kenmore and will move to Eagle Farm this year!
  
  
  

What You’ll Be Doing

• Pick, Pack & Dispatch: Picking orders, wrapping and boxing parcels and pallets, preparing orders for dispatch.
• Admin Tasks: Processing returns, connecting hardware, and using our WHS systems.
• Stock Management: Re-stocking, rotating, and managing stock levels.
• Inventory Control: Performing stocktakes and keeping everything organised.
• Warehouse Support: Assisting in maintaining and organising the warehouse.
• Order Processing: Handling incoming and outgoing orders efficiently.
  
  
  

What We’re Looking For

• Previous warehouse experience
• Forklift licence (preferred, not essential)
• Basic computer skills
• Current driver’s licence
• Experience with inwards and outwards goods
• Strong communication and written skills
• Interest in the telco industry
• Ability to work with a diverse team
• Demonstrated ability to:
• Solve problems and communicate well
• Work independently and as part of a team
• Learn quickly and adapt to changing situations
• You like to help people
• You have strong ethics
• You are mature, friendly, and willing to work
  
  
  

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [e-mail]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!