Despatch Clerk

Metcash; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

ALM is seeking a Permanent Despatch Clerk at the Cairns Distribution Centre. This full-time role focuses on coordinating outbound deliveries, preparing freight documentation, and ensuring orders are loaded and dispatched on time.

A collaborative team environment and fast-paced distribution setting await a highly organised candidate. Ideal applicants have despatch/logistics experience, strong data entry skills, and familiarity with WMS/TMS and MS Office to support efficient operations and

Qualifications

• Strong administrative and data entry skills with high accuracy.
• Experience preparing freight documents, manifests and consignment notes.
• Ability to coordinate multiple priorities and meet tight dispatch deadlines.
• Sound computer skills with WMS, TMS and MS Office experience.

Responsibilities

• Coordinate the accurate and timely dispatch of customer orders.
• Prepare and process freight documentation, manifests and shipping paperwork.
• Schedule and coordinate transport providers for efficient deliveries.
• Liaise with warehouse teams to ensure orders are picked, packed and dispatched on time.
• Conduct final checks on outbound orders for accuracy and compliance.
• Monitor dispatch schedules and address delays or issues; communicate timelines to drivers and customers.

Skills

Despatch experience

Data entry

Freight documentation

WMS experience

TMS experience

MS Office

Tools

WMS

TMS

MS Office

Job description

About The Opportunity

Permanent Despatch Clerk based at Cairns Distribution Centre, working a full-time 5-day roster. In this role, you will be responsible for coordinating outbound deliveries, preparing freight and shipping documentation, and ensuring orders are accurately loaded and dispatched on time. Working closely with warehouse and transport teams, you will play a key role in maintaining efficient operations and delivering exceptional service to our customers. This position is ideal for a highly organised and detail-oriented individual who thrives in a fast-paced distribution environment and enjoys being part of a collaborative team.

In this Role

• Coordinate the accurate and timely dispatch of customer orders in line with delivery schedules.
• Prepare and process freight documentation, manifests, consignment notes, and shipping paperwork.
• Schedule and coordinate transport providers to ensure efficient delivery outcomes.
• Liaise with warehouse teams to ensure orders are picked, packed, and ready for dispatch on time.
• Conduct final checks on outbound orders to ensure accuracy and compliance with customer requirements.
• Monitor dispatch schedules and proactively address any delays or issues.
• Communicate with drivers, customers, and transport providers regarding delivery timelines and updates.

You’re Likely a Match If

• Previous experience in a despatch, transport, warehouse, logistics, or distribution environment.
• Strong administrative and data entry skills with a high level of accuracy and attention to detail.
• Experience preparing freight documentation, manifests, consignment notes, and delivery paperwork.
• Ability to coordinate multiple priorities and meet tight dispatch deadlines in a fast-paced environment.
• Sound computer skills, including experience with warehouse management systems (WMS), transport management systems (TMS), and Microsoft Office applications.

Company Overview

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia. ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.