Desktop Quality Coordinator – Telecom Projects

Multicultural Consulting Services Pty; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Service Stream in Melbourne is seeking a motivated Desktop Quality Coordinator to support the Quality team. This entry-level role focuses on learning quality standards, data analysis and problem-solving within telecommunications projects.

You will perform desktop quality checks, audits, and reporting while maintaining documentation and supporting continuous quality improvements across the team.

Qualifications

• Experience in administration or coordination roles.
• Data entry, reporting or document management.
• Quality, compliance or audit support activities.
• Customer service or stakeholder-facing positions.
• Industry exposure in telecommunications or service delivery environments.

Responsibilities

• Reviewing completed work and documentation to ensure quality requirements have been met
• Conducting desktop-based quality checks and audits using established processes and guidelines
• Identifying trends, inconsistencies or areas for improvement and escalating findings where required
• Assisting with the preparation of quality reports and audit outcomes
• Maintaining accurate records and quality documentation
• Working with internal teams to support quality improvements and resolve issues
• Using Microsoft Excel and other systems to analyse information and track performance

Skills

Data analysis

Attention to detail

Excel

Quality control

Job description

Service Stream in Melbourne is seeking a motivated Desktop Quality Coordinator to support the Quality team. This entry-level role focuses on learning quality standards, data analysis and problem-solving within telecommunications projects.

You will perform desktop quality checks, audits, and reporting while maintaining documentation and supporting continuous quality improvements across the team.