Road Construction Quality Inspector

Multicultural Consulting Services Pty; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Service Stream in Melbourne is seeking a motivated Desktop Quality Coordinator to support the Quality team. This entry-level role focuses on learning quality standards, data analysis and problem-solving within telecommunications projects.

You will perform desktop quality checks, audits, and reporting while maintaining documentation and supporting continuous quality improvements across the team.

Qualifications

• Experience in administration or coordination roles.
• Data entry, reporting or document management.
• Quality, compliance or audit support activities.
• Customer service or stakeholder-facing positions.
• Industry exposure in telecommunications or service delivery environments.

Responsibilities

• Reviewing completed work and documentation to ensure quality requirements have been met
• Conducting desktop-based quality checks and audits using established processes and guidelines
• Identifying trends, inconsistencies or areas for improvement and escalating findings where required
• Assisting with the preparation of quality reports and audit outcomes
• Maintaining accurate records and quality documentation
• Working with internal teams to support quality improvements and resolve issues
• Using Microsoft Excel and other systems to analyse information and track performance

Skills

Data analysis

Attention to detail

Excel

Quality control

Job description

Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

We are looking for a motivated and detail-oriented Desktop Quality Coordinator to support our Quality team. This is an excellent opportunity for someone early in their career who enjoys working with data, problem solving and learning how quality standards are applied in a real-world operational environment.

About the Role

Desktop Quality Coordinator

Start your career in Quality and Telecommunications

Join Service Stream's Telecommunications team and build valuable skills in quality, compliance and operational excellence within a national organisation.

What you'll be doing

In this role, you'll learn how quality processes support the successful delivery of telecommunications projects and services. Your responsibilities will include:

• Reviewing completed work and documentation to ensure quality requirements have been met
• Conducting desktop-based quality checks and audits using established processes and guidelines
• Identifying trends, inconsistencies or areas for improvement and escalating findings where required
• Assisting with the preparation of quality reports and audit outcomes
• Maintaining accurate records and quality documentation
• Working with internal teams to support quality improvements and resolve issues
• Using Microsoft Excel and other systems to analyse information and track performance

About you

We're looking for someone who is eager to learn, has a strong eye for detail and enjoys working with information and processes.

You may be a recent graduate, an administrator looking to take the next step in your career, or someone with experience in customer service, coordination, compliance or data-focused roles.

Previous experience that could be valuable

While not essential, experience in any of the following areas would be beneficial:

• Administration or coordination roles
• Data entry, reporting or document management
• Quality, compliance or audit support activities
• Customer service or stakeholder-facing positions
• Construction, utilities, telecommunications or service delivery environments

Why join Service Stream?

At Service Stream, we're One Team. We believe in investing in our people and providing opportunities to learn, grow and build rewarding careers.

Our values guide everything we do:

• Safety – We care about the safety of our people, customers and communities
• Delivery – We are reliable and deliver on our commitments
• People – We are inclusive, respectful and support each other
• Accountability – We take ownership of the results we deliver

Build your future with us

This is an exciting opportunity to gain hands-on experience in quality and telecommunications while working in a supportive team environment. Whether you're looking to begin your career in quality, compliance or operations, this role offers a strong foundation for future growth and development.

We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.