Desktop Home Assessor-Minor

Select Aust Sydney; North Lakes; On-site; AUD 81,000 - 108,000; Full time

Job summary

Randstad is hiring multiple permanent Desktop Building Claims Assessors for dedicated property assessment hubs in North Lakes and Kawana. You will review high-definition site data, challenge margins, and negotiate realistic repair scopes with contractors and homeowners.

The role emphasizes protecting customers with emergency make-safe authorizations, maintaining pricing integrity, and offering a clear career path from trades to technical assessing. A stable, salaried corporate role is offered.

Qualifications

• Trade/construction background with practical site experience.
• Strong understanding of residential structural repairs and costs.
• Comfort negotiating with builders, suppliers and homeowners.
• Proficient use of claims software and digital documents.

Responsibilities

• Assess Structural Damage by reviewing photos, drone footage and reports.
• Scrutinise builder quotes, trim unnecessary margins and define scopes.
• Negotiate fair repair costs with panel builders and homeowners.
• Authorize emergency make-safe works to protect policyholders.
• Audit scopes to ensure pricing integrity and prevent leakage.

Skills

Trade/Construction Background

Diagnostic Building Knowledge

Confidence to Negotiate

Tech Confidence

Tools

Claims software

Job description

Hang Up the Tool-belt Without Losing Your Building Edge Tired of 5:30 AM starts, chasing subcontractors, unpaid rainy days, and the physical wear-and-tear of site life? Or are you a residential estimator feeling burned out by relentless quoting deadlines and unstable builder margins? You've built the technical knowledge; now it's time to let it work for you in a salaried corporate role. One of Australia's fastest-growing, national general insurance groups is hiring multiple permanent Desktop Building Claims Assessors to join dedicated property assessment hubs in North Lakes and Kawana.

What Your Day Looks Like

• Assess Structural Damage: Review high-definition site photos, drone footage, and engineering reports to pinpoint damage causation (distinguishing insured events from maintenance or age-related defects).
• Challenge & Control Scopes: Use your practical building experience to scrutinise builder quotes, cut unnecessary margin fat, challenge excessive line items, and establish realistic repair scopes.
• Commercial Negotiation: Direct conversations with panel builders, suppliers, and homeowners to reach fair, sustainable repair costs and authorise scopes of work.
• Protect the Customer: Authorise emergency make-safe works to safeguard families following major weather events, identifying vulnerable policyholders who need priority care.
• Ensure Quality: Audit straight-through scopes to maintain pricing integrity and prevent estimating leakage across the business.

What Makes This a Career-Defining Move

• Financial Certainty: A reliable permanent package between $81,000 - $108,000 (inclusive of super, and depending on experience), paid every cycle without worrying about weather downtime or building insolvencies.
• Your Weekends Back: A standard 38-hour corporate schedule with predictable hours and true work-life separation. When you shut your computer down, your workday is finished.
• Local Lifestyle: Choose between prime corporate hubs in North Lakes or Kawana, Ditch commute into Brisbane's CBD.
• Off-the-Tools Career Mobility: A clear stepping stone from trades or site estimating into technical assessing, major loss adjusting, team management, and fraud investigation.

Who We're Looking For

• Trade / Construction Background: Qualified Carpenters, Builders, Site Supervisors, Leading Hands, or Residential Estimators ready to transition off the tools.
• Diagnostic Building Knowledge: A strong understanding of how homes are put together, where water enters, and what residential structural repairs actually cost.
• Confidence to Negotiate: The assertiveness to challenge inflated builder quotes constructively, back up your pricing logic, and keep contractors accountable.
• Tech Confidence: Comfortable working across multiple computer screens, reviewing digital documents, and navigating modern claims software.

Insurance claims or assessing experience is valued, but your hands-on construction knowledge and commercial mindset are what matter most.

If this sounds like the new change you are looking for, Please note only Shortlisted candidates will be contact.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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