Desktop Home Assessor

Fuse Recruitment; Moreton Bay; Hybrid; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Competitive salary

Based in North Lakes, Brisbane

Career development in insurance claims

Supportive team environment

Technical estimating experience

Job summary

Fuse Recruitment is seeking a Desktop Assessor for a high-performing claims team handling lower-value residential property claims. You will apply your construction knowledge to assess repair requirements, review scopes, and deliver accurate outcomes.

Based in North Lakes, Brisbane, with flexible location options, this role offers growth within the insurance claims field and a supportive environment to develop your technical capability alongside experienced professionals.

Qualifications

• Experience in building, construction, loss adjusting, or property claims.
• Ability to interpret scopes of work and assess repair requirements.
• Strong attention to detail and excellent decision-making skills.
• Claims experience within insurance is highly regarded.
• Background as a trade professional looking to transition into assessing is welcomed.
• Strong communication skills and a customer-focused approach.

Responsibilities

• Managing a portfolio of minor property claims through the desktop assessing process.
• Reviewing scopes of work, documentation, and claim information.
• Applying your construction knowledge to assess repair requirements.
• Ensuring claims are managed efficiently and within delegated authority.
• Liaising with internal teams, customers, and external stakeholders.
• Delivering accurate and timely claim outcomes while maintaining quality standards.

Skills

Building knowledge

Construction experience

Property claims

Loss adjusting

Job description

Ready to take the next step in your claims career?

This is an exciting opportunity for a Desktop Assessor to join a high-performing team managing a portfolio of lower-value residential claims. Bring your building knowledge, problem-solving skills, and customer focus into a role where you’ll have the opportunity to grow and develop within the insurance industry. With flexible location options available, this role is ideal for someone with construction experience looking to transition into claims assessing, or an experienced claims professional wanting to build their technical capability.

Who will you be working with?

You’ll be joining a supportive and collaborative claims environment that values quality outcomes, continuous improvement, and strong customer experiences. The team works across a broad range of property claims, providing an opportunity to develop your assessing expertise while being supported by experienced industry professionals. This is a great opportunity to be part of a growing function where your contribution will be recognised, your skills will continue to develop, and you’ll have exposure to a well-established insurance claims operation.

What are the benefits?

• Competitive salary package up to $90,000 Package
• Based in North Lakes, Brisbane with a supportive team environment
• Opportunity to develop your career within insurance claims
• Supportive team environment with experienced industry professionals
• Utilise your construction knowledge in a technical assessing role
• Long-term career pathways within a growing claims function

What will you be doing?

• Managing a portfolio of minor property claims through the desktop assessing process
• Reviewing scopes of work, documentation, and claim information
• Applying your construction knowledge to assess repair requirements
• Ensuring claims are managed efficiently and within delegated authority
• Liaising with internal teams, customers, and external stakeholders
• Delivering accurate and timely claim outcomes while maintaining quality standards

What do you need?

• Experience in building, construction, loss adjusting, or property claims
• Ability to interpret scopes of work and assess repair requirements
• Strong attention to detail and excellent decision-making skills
• Claims experience within insurance is highly regarded
• Background as a trade professional looking to transition into assessing is welcomed
• Strong communication skills and a customer-focused approach