Desktop Engineer

Michael Page; Western Australia; On-site; AUD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate

Super

Job summary

Michael Page is seeking a Desktop Engineer for a temporary contract in Perth, WA. The role focuses on providing desktop and end-user technology support, setting up workstations, and maintaining software updates to ensure smooth operations.

Candidates should communicate technical information clearly, troubleshoot hardware and software issues, document steps, and escalate complex problems as needed. Perth location offers a competitive hourly rate and superannuation.

Qualifications

• Provide desktop and end-user technology support.
• Troubleshoot hardware, software and peripheral issues.
• Set up, configure and maintain workstations.
• Install approved software and apply updates to desktop devices.
• Record incidents, actions and resolutions for support history.
• Escalate complex technical issues through proper channels.

Responsibilities

• Provide desktop support for hardware, software and user access issues.
• Diagnose and resolve common desktop, laptop, printer and peripheral faults.
• Set up, configure and maintain workstations to support employee needs.
• Install approved software and apply standard updates to desktop devices.
• Respond to technology requests and provide clear updates to users.
• Record incidents, actions and resolutions to maintain accurate support records.
• Escalate complex technical issues through the appropriate support channels.
• Help maintain reliable technology services across the Perth workplace.

Skills

Desktop support

End-user support

Hardware troubleshooting

Software installation

Device updates

Documentation

Communication

Escalation

Job description

• Long-term contract in a Growing Business.

About Our Client

The Client is looking for someone that has a strong Technology background, that is able to provide value to the business with their skills. The client has been established for over 20 years, they are looking for someone to help the business thrive and continue to help grow the market in Perth.

Job Description

• Provide desktop support for hardware, software and user access issues.
• Diagnose and resolve common desktop, laptop, printer and peripheral faults.
• Set up, configure and maintain workstations to support employee needs.
• Install approved software and apply standard updates to desktop devices.
• Respond to technology requests and provide clear updates to users.
• Record incidents, actions and resolutions to maintain accurate support records.
• Escalate complex technical issues through the appropriate support channels.
• Help maintain reliable technology services across the Perth workplace.

The Successful Applicant

A successful 'Desktop Engineer' should have:

• Confidence communicating technical information in clear, straightforward language.
• Practical experience providing desktop and end-user technology support.
• Ability to troubleshoot hardware, software, printer and peripheral issues.
• Experience setting up and configuring desktop computers and laptops.
• Working knowledge of installing software and completing routine device updates.
• Ability to document support requests, troubleshooting steps and resolutions.

What's on Offer

• Temporary Desktop Engineer contract
• Competitive hourly rate
• Super
• Perth, WA location.