Design Specialist: Pottery Barn

Williams Sonoma Inc; Brisbane; On-site; AUD 34,000 - 48,000; Part time

Job summary

Williams-Sonoma is seeking a Design Specialist for our Fortitude Valley store in Brisbane. This permanent part-time role is 54 hours per fortnight with a rotating two-week roster and alternate weekends.

You will provide in-store, in-home, virtual and chat design consultations, offering tailored product recommendations and driving sales through expert knowledge and B2B opportunities.

Qualifications

• 1–2 years design experience in a retail setting.
• Retail sales experience in home furnishings is desirable.
• Strong service mindset and client-focused approach.
• Confident communication and relationship-building skills.
• Proactive, organized and capable of managing multiple projects.
• Flexible to work weekends and travel for home consultations.

Responsibilities

• Provide personalised design consultations in-store, in-home, virtually and via chat.
• Offer tailored product recommendations on colours and designs to match client style.
• Drive sales through expert product knowledge and opportunities with business clients.

Skills

Design experience

Retail sales

Customer service

Communication

Organization

Weekend availability

Home consult travel

Job description

Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn store located in Fortitude Valley, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. In this permanent part-time role, you will work 54 hours per fortnight with a fixed two-week rotating roster including alternate weekends.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life's most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

• Provide personalised design consultations in-store, in-home, virtually and via chat
• Provide tailored recommendations on products, colours, and designs that align with each client's style and needs
• Drive sales through expert product knowledge and B2B opportunities

What You Will Bring to the Role:

• 1-2 years' design experience
• Retail sales experience in home furnishings and a strong service mindset
• Confident communication and ability to build lasting client relationships
• Proactive, organised and able to manage multiple projects
• Flexibility to work weekends, peak periods, and travel for home consults

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

Do you have the creativity and detail to thrive as a Design Specialist?

Only candidates with work rights in Australia will be considered.