Assistant Store Manager: Pottery Barn

Williams Sonoma Inc; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Generous employee discounts

Paid parental leave

Employee Assistance Program

Career growth opportunities

Collaborative team culture

Global business exposure

Job summary

Williams-Sonoma is seeking a results-driven Assistant Store Manager for our Bondi Junction Pottery Barn store. This fixed-term role runs through February 2027, full-time at 76 hours per fortnight with a rotating 4-week roster, including weekend shifts.

You will drive sales performance, lead an engaged team, and deliver exceptional customer experiences that build loyalty. Availability for full alternate weekends is required, with exciting growth opportunities in a fast-growing global business.

Qualifications

• Experience leading a retail sales team.
• Ability to drive KPIs and sales targets.
• Strong customer service focus.

Responsibilities

• Drive business performance by identifying opportunities, executing strategies, and analysing key metrics to exceed KPIs.
• Set clear sales targets and lead the team with focus, accountability, and motivation.
• Champion in-store promotions and deliver exceptional customer experiences that build loyalty.
• Coach and develop team members to strengthen capability and support career growth.
• Create a high-performing culture aligned with our People-First values.

Skills

Retail leadership

Customer service

People management

KPI driven

Communication

Weekend availability

Job description

Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn store in Bondi Junction, is seeking a results-driven, customer-focused, and dynamic Assistant Store Manager to deliver exceptional customer service, lead an outstanding team, and inspire great performance. This is a fixed-term opportunity through to February 2027, working full-time at 76 hours per fortnight on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is required.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life's most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing

• Drive business performance by identifying opportunities, executing strategies, and analysing key metrics to exceed KPIs
• Set clear sales targets and lead the team with focus, accountability, and motivation
• Champion in-store promotions and deliver exceptional customer experiences that build loyalty
• Coach and develop team members to strengthen capability and support career growth
• Create a high-performing culture aligned with our People-First values

How You'll be Successful

• Bring retail leadership experience, ideally in homewares or specialty retail
• Take ownership and make confident, business-driven decisions
• Think creatively, adapt quickly, and solve problems with ease
• Delivering outstanding customer experiences that drive sales
• Stay organised, communicate clearly, and lead by example

As this is a fixed-term opportunity, we encourage applications from experienced retail leaders, including those currently holding a Working Holiday visa with valid work rights in Australia.