Sales Associate: Pottery Barn

Williams Sonoma Inc; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Generous employee discounts

Paid parental leave

Employee Assistance Program

Career growth opportunities

Supportive team culture

Global business exposure

Job summary

Williams-Sonoma Australia, home of Pottery Barn and west elm, is seeking a Sales Associate for our Chadstone store. This permanent part-time role offers 30 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

You will provide exceptional customer service and apply product knowledge to create an engaging in-store experience. Join a fast-paced specialty retail team and contribute to sales by delivering personalised service, assisting with services like gift

Qualifications

• Experience in retail sales, preferably homeware.
• Strong organisational and communication skills.
• Passion for selling and exceeding sales targets.
• Ability to work in a fast-paced specialty retail environment.

Responsibilities

• Deliver exceptional service to our customers
• Use your expert product knowledge to deliver a fantastic in-store experience
• Assist with gift wrapping, gift registry, deliveries and furniture orders
• Efficiently and accurately perform register transactions
• Utilize effective selling techniques to build multiple sales and increase productivity
• Support with visual merchandise presentation, signage, and lighting

Skills

Retail sales

Customer service

Communication

Teamwork

Organisational skills

Job description

Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn store in Chadstone, is seeking a Sales Associate to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. In this permanent part-time role, you will work 30 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life’s most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

• Deliver exceptional service to our customers

• Use your expert product knowledge to deliver a fantastic in-store experience
• Assist with special services including gift wrapping, gift registry, deliveries and furniture orders
• Efficiently and accurately perform register transactions
• Utilize effective selling techniques to build multiple sales and increase productivity
• Support with visual merchandise presentation, signage, and lighting

What You Will Bring to the Role:

• Experience in retail sales ideally in specialty retail and/or homewares
• Strong organisational and communication skills
• A passion for selling and a drive to exceed sales targets
• Enjoy being part of a team as well as ability to work independently

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

Join our team, where your passion for service and results will create expectational customer experiences and drive success.

Only candidates with the required work rights in Australia will be considered.