Deputy Manager

Blue Ribbon; Penwortham; On-site; AUD 60,000 - 91,000; Full time

Job summary

Blue Ribbon is seeking a Deputy Manager in Penwortham to lead day-to-day service operations, ensuring regulatory compliance and person-centered care. You will support staffing, performance, and staff development while maintaining strong stakeholder relationships.

The role emphasizes compassionate leadership and quality improvement. This full-time position requires experience in complex care environments and a willingness to pursue Level 5 Diploma in Health & Social Care to enhance service

Qualifications

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.
• Hold a Level 5 Diploma in Health & Social Care (preferable).
• Knowledge of community engagement, mentoring, and change management (preferable).
• Financial planning, budgeting, and resource allocation experience (preferable).
• Advanced IT and systems management skills (preferable).
• Awareness of diversity, inclusion, and cultural understanding in care (preferable).

Responsibilities

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates in line with individuals' assessed needs.
• Oversee and maintain regulatory compliance (CQC, H&S, Safeguarding) and contribute to internal audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervisions, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice across the service.
• Ensure person-centred care plans are regularly reviewed, up to date, and reflective of individual needs.
• Provide direct care and support when needed and lead the consistency of care across the service.
• Maintain strong relationships with external stakeholders, including families, healthcare professionals, and commissioners.
• Monitor and support financial performance, including rota management, petty cash control, and budgeting tasks.
• Use internal systems including PeopleHR, Deputy, Nourish, Radar, Iplicit, and JobTrain to maintain accurate records.

Skills

People management

Team leadership

Regulatory compliance

Communication

Decision making

IT skills

Education

Level 5 Diploma in Health & Social Care

Tools

PeopleHR

Deputy

Nourish

Radar

Iplicit

JobTrain

Job description

Job reference: 000783

Salary: Competitive

Location: Penwortham

Hours Per Week: 40

Job Start Date

Closing date: 11/10/2026

Deputy Manager - Lead with Compassion, Grow with Purpose

(Full-Time)

We have an exciting opportunity for a passionate and experienced Deputy Manager to join our team and support the delivery of exceptional care to individuals with Learning Disabilities, Autism, and Mental Health needs.

This is a key leadership role where you will work alongside the Registered Manager to ensure high-quality care, regulatory compliance, and the ongoing development of staff and service standards. If you're ready to take the next step in your care career, we'd love to hear from you.

About The Role

As a Deputy Manager, you will:

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates in line with individuals' assessed needs.
• Oversee and maintain regulatory compliance (CQC, H&S, Safeguarding) and contribute to internal audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervisions, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice across the service.
• Ensure person-centred care plans are regularly reviewed, up to date, and reflective of individual needs.
• Provide direct care and support when needed and lead the consistency of care across the service.
• Maintain strong relationships with external stakeholders, including families, healthcare professionals, and commissioners.
• Monitor and support financial performance, including rota management, petty cash control, and budgeting tasks.
• Use internal systems including PeopleHR, Deputy, Nourish, Radar, Iplicit, and JobTrain to maintain accurate records.

What We’re Looking For

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Preferable

• Hold a Level 5 Diploma in Health & Social Care.
• Knowledge of community engagement, mentoring, and change management.
• Financial planning, budgeting, and resource allocation experience.
• Advanced IT and systems management skills.
• Awareness of diversity, inclusion, and cultural understanding in care.

Why Join Us?

• Join a team committed to high-quality care and continuous improvement.
• Develop your career with ongoing training and progression opportunities.
• Make a real difference in the lives of the people we support and the teams you lead.
• Be part of a supportive organisation that champions innovation, integrity, and impact.

Our Values

• Everybody Matters - Ensuring inclusivity and respect for all
• Honesty & Integrity - Maintaining transparency and trustworthiness
• Passionate & Resilient - Demonstrating enthusiasm and commitment
• Positivity - Fostering a positive, uplifting environment
• Professional Excellence - Striving for excellence in all aspects of care

MPSW