Team Leader

National Care Group Limited; City of Melbourne; On-site; AUD 47,000 - 63,000; Full time

Job summary

Affinity Supporting People South Limited, part of National Care Group, seeks a Team Leader to oversee frontline staff and ensure person-centred support in Burnley. You will lead the team to deliver high-quality care and coordinate back-office duties within compliance.

The role emphasizes staff development, client well-being, and collaboration with external partners to achieve outcomes in a supportive, inclusive environment.

Qualifications

• Minimum Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Full UK Driving Licence.

Responsibilities

• Oversee staff management and development.
• 2 Monitor and assist the delivery of activities to meet client goals.
• 3 Liaise with external parties to ensure effective communication in the home.
• 4 Ensure compliance with policies, procedures and national standards.
• 5 Meet individual annual objectives.
• 6 Review internal quality compliance systems.
• 7 Participate in on-call duties.

Skills

Team leadership

Staff management

Communication

Education

Level 3 NVQ/QCF in Health and Social Care

Job description

Team Leader

£13.48 per hour (£28,912 per annum)

40 hours per week

Affinity Supporting People South Limited

Job Introduction

Team Leader

Salary: £13.48 per hour (£28,912 per annum)

Working Hours: 40 hours per week

Service: Affinity Supporting People South Limited

We are currently looking for a Team Leader to join our team at Affinity Supporting People South Limited - based in Burnley

Affinity Supporting People South Limited is part of National Care Group. We deliver person-centred care and support, tailored to meet the needs of individuals with a range of diagnoses, including complex physical difficulties, learning difficulties, autism and mental health. Our dedicated team works closely with those we support to deliver person-centred care, empowering each individual to reach their goals and fulfil their aspirations.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community. We Won Specialist Care Provider 2025! - National Care Group

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Team Leader Role

As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual’s potential and independence. You will be the front-line manager, whilst also ensuring all necessary back office duties are completed within compliance.

Responsibilities

• Overall responsibility for staff management and staff development.
• Leading the staff in promoting each client’s well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and the progress of clients against agreed outcome and well-being measures.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each client’s well‑being, safety and quality of life
• Responsibility for completing and reviewing internal quality compliance systems
• Participate in on call duties

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest.

Ideal Candidate

• Supporting adults with learning disabilities.
• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Full UK Driving Licence

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!