Depot Manager

Anything Environmental; Mackay Regional; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package

Ownership of depot operations

Locally owned Mackay business

Job summary

Anything Environmental is seeking a hands-on Depot Manager to take ownership of the Paget depot in Mackay. You will oversee operations, staff, HR, and customer service while ensuring safety, accuracy in cash handling and invoicing, and robust record-keeping.

The role blends logistics, team leadership and administration in a locally owned business. You will drive service quality, maintain strong relationships with commercial customers, and coordinate container collections while upholding safety

Qualifications

• Experience leading depot teams and managing rostering.
• Strong customer service focus with ability to handle enquiries.
• Proven ability to manage safety, HR matters and workplace integrity.
• Familiarity with cash handling, invoicing and daily reconciliations.
• Proficient with POS systems, MS Word, Excel and Xero.

Responsibilities

• Manage day-to-day operation of the Paget depot and end-of-day procedures.
• Lead and supervise depot staff, prepare rosters and manage attendance.
• Coordinate containers, cages, stock movements and logistics.
• Handle commercial container collections and customer relationships.
• Respond to RVM calls/enquiries and ensure issues are resolved.
• Maintain cash handling controls and complete banking documentation.
• Maintain accurate records and perform safety inspections.

Skills

Staff management

HR

Customer service

Operations coordination

Recruitment

Safety

Cash handling

Invoicing

Scheduling

Documentation

Tools

POS systems

Microsoft Word

Excel

Xero

Job description

Manage the day-to-day operation of the Paget depot

Open and close the depot and ensure all end-of-day procedures are fully completed

Ensure Containers for Change contractual, operational and reporting requirements are followed

Liaise with Containers for Change/COEX regarding day-to-day operational matters as required

Ensure containers are correctly counted, sorted, recorded and processed

Coordinate cages, bins, stock movements and associated logistics

Assist with manifests and transport documentation

Conduct pre-starts, toolbox talks and safety inspections

Identify and address WHS issues promptly

Maintain a clean, organised and safe depot

Staff Management & HR

Lead and supervise depot employees

Prepare and manage staff rosters

Ensure appropriate staffing levels while managing labour costs

Manage attendance, leave and shift changes

Assist with recruitment, interviews and onboarding

Train and develop employees

Manage day-to-day performance, conduct and workplace issues

Document employee matters appropriately

Ensure employees comply with company policies, procedures and lawful directions

Escalate serious disciplinary or HR matters to senior management

Customers & Commercial Collections

Maintain a high standard of customer service

Answer and manage the office phone and respond to customer enquiries

Manage enquiries from commercial customers

Book and coordinate commercial container collections

Organise collection schedules and communicate requirements to drivers

Maintain commercial customer records and collection information

Support and build relationships with existing commercial customers

Assist with growing the commercial customer base

Resolve customer issues and escal**ate** matters when necessary

RVM Support

Respond to RVM mobile calls and enquiries on a rotating basis with the Operations Manager

Assist customers with RVM and cash ATM enquiries

Coordinate operational responses when the RVM requires attention

Escalate technical issues when required

Ensure RVM enquiries and issues are followed through to resolution

Manage cash handling, tills, safe procedures and daily reconcil**ations**

Ensure banking and cash documentation is completed accurately

Maintain strict cash-handling controls and procedures

Prepare and process customer invoicing

Follow up invoicing discrepancies and supporting documentation

Complete daily, weekly and monthly administration and reporting

Process purchase orders and other depot administration as required

Maintain accurate operational records

Use POS systems, and Strong Microsoft Word, Excel and Xero Knowledge

What We Offer

Competitive salary package

Established locally owned Mackay business

Genuine responsibility and authority to manage your depot

Varied role combining operations, staff management, HR, customer service and administration

Opportunity to play an important role in the continued growth of Anything Environmental

About Anything Environmental

Anything Environmental is a locally owned recycling and resource recovery business operating across the Mackay and Whitsunday regions.

Our operations include Containers for Change depots, commercial container collections, bag drops, an RVM facility, scrap metal services and other recycling operations.

We are looking for a Depot Manager who wants to take ownership of the Paget depot and run it as if it were their own.

If you're a hands-on manager who values safety, accountability, customer service and a well-run workplace, we'd like to hear from you.