Department Manager — Lead 20+ Team to Deliver Best Experience

Bunnings

Melbourne

On-site

AUD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Team discount

OnePass membership

100+ member benefits

Parental leave 12 weeks

Festive gifts

Cafe discounts

Job summary

Bunnings in Melbourne is seeking a Department Manager to oversee daily operations, sales and high-volume stock in your specialist area. You will lead a 20+ member team, collaborating with Service, Inside the Home, Builders and Lifestyles & Garden, reporting to the Assistant Site Manager and Site Manager.

Your focus is on delivering the Best Experience to customers while showcasing the Widest Range and Best Prices.

Qualifications

Leadership of a large team (20+ members)
Strong focus on safety culture and customer service
Experience in retail operations and high-volume stores
Ability to use KPIs to drive performance and decisions
Willingness to work a 1 in 3 weekend roster and some public holidays

Responsibilities

Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
Build team capability on Best Experience and Safety Culture & Compliance, including engagement, performance management and recognition.
Rostering and strategic planning to deliver on service promises.
Drive department sales through merchandising and monitoring key metrics.
Act on customer feedback to improve end-to-end customer experience.
Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes.