Department Manager: Lead 20+ Team to Deliver Experience

Bunnings Warehouse; Sydney; Presencial; AUD 90.000 - 115.000; Tempo integral

Benefícios oferecidos por esta vaga

Team discount

OnePass membership

Exclusive team member benefits

Paid parental leave

Discounted food & drinks at Bunnings’c

Resumo da vaga

Bunnings is seeking a Department Manager to oversee daily operations, sales and high-volume stock across a specialist department. You will lead a team of 20+ colleagues, work with other department managers, and report to the Operations/Complex Managers to deliver the Best Experience and widest range at the best prices.

You will monitor customer service levels, collaborate with Merchandising, Store Leadership and Health & Safety teams, and build strong supplier relationships.

Qualificações

• Proven leadership of large teams in a high-volume retail environment.
• Ability to drive safety, wellbeing and compliant operations.
• Strong coaching, performance conversations and team recognition.

Responsabilidades

• Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
• Build team capability on Best Experience and Safety Culture & Compliance, including engagement and performance reviews.
• Rostering and strategic planning to deliver service promise, monitor metrics and drive sales.
• Action customer feedback to improve the end-to-end customer experience.
• Own department stock accuracy including adjustments, replenishment and loss prevention.

Conhecimentos

Team leadership

Retail operations

Customer service

Safety culture

Planning & rostering

Descrição da vaga

Bunnings is seeking a Department Manager to oversee daily operations, sales and high-volume stock across a specialist department. You will lead a team of 20+ colleagues, work with other department managers, and report to the Operations/Complex Managers to deliver the Best Experience and widest range at the best prices.

You will monitor customer service levels, collaborate with Merchandising, Store Leadership and Health & Safety teams, and build strong supplier relationships.