Department Manager – Lead 20+ for Best Customer Experience

Bunnings; Warragul; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team member benefits

Paid parental leave 12 weeks

Festive gifts & store perks

Job summary

Bunnings is seeking a Department Manager to oversee daily operations, drive sales and manage high-volume stock in a specialist area. You will lead a team of 20+ and report to the Assistant Site Manager and Site Manager, ensuring Best Experience for customers.

You’ll train and develop the team, monitor service levels, collaborate with Merchandising and Health & Safety, and partner with suppliers. Weekend rosters and some public holidays apply.

Qualifications

• Proven ability to lead a large team in a high-volume environment (20+ staff).
• Strong focus on safety, wellbeing and customer experience.
• Experience with rostering, merchandising and stock control.

Responsibilities

• Lead a team of 20+ to maintain a safe, engaging work environment and cover duty manager responsibilities.
• Build team capability on Best Experience and Safety Culture & Compliance.
• Roster and plan for service delivery, drive sales through merchandising and metrics.
• Ensure stock accuracy, replenishment discipline and loss prevention.

Skills

Leadership

Team management

Customer service

Merchandising

Safety compliance

Roster planning

Tools

POS/Store systems

Job description

Bunnings is seeking a Department Manager to oversee daily operations, drive sales and manage high-volume stock in a specialist area. You will lead a team of 20+ and report to the Assistant Site Manager and Site Manager, ensuring Best Experience for customers.

You’ll train and develop the team, monitor service levels, collaborate with Merchandising and Health & Safety, and partner with suppliers. Weekend rosters and some public holidays apply.