Department Manager: Lead 20+ Team & Service Excellence

Bunnings Warehouse

Armidale

On-site

AUD 70,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Team discount at Bunnings and Wesfarm

Free OnePass membership

Access to 100+ exclusive team member福利

12 weeks paid parental leave

Annual festive gifts

Cafe discounts

Traveling store team member opps

Career development pathway

Job summary

Bunnings Warehouse is seeking a Department Manager to lead daily operations, drive sales, and manage a 20+ strong team across Service, Inside the Home, and Garden categories. You will report to the Operations Manager and collaborate with complex store leadership to deliver Best Experience and the Widest Range at Best Prices.

You will monitor customer service levels, liaise with Merchandising, Health and Safety, and suppliers, while fulfilling a 1 in 3 weekend roster and occasional public

Qualifications

Proven experience leading retail teams in a high-volume store.
Ability to open and close the store and manage weekend shifts.
Strong focus on safety, wellbeing, and customer outcomes.
Excellent interpersonal and stakeholder management.

Responsibilities

Lead a 20+ member team to deliver Best Experience.
Manage daily store operations and stock in your department.
Roster planning and performance conversations.
Drive department sales through strong merchandising & metrics.

Skills

Leadership

Team management

Customer service

Safety leadership

Merchandising

Coaching

KPI tracking

POS systems

Tools

POS systems

Job description

You will monitor customer service levels, liaise with Merchandising, Health and Safety, and suppliers, while fulfilling a 1 in 3 weekend roster and occasional public

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