Department Leader: Service & Sales Excellence

Bunnings; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Employee benefits

Parental leave

Festive gifts

Cafe discounts

Job summary

Bunnings is seeking a Department Manager to oversee daily operations, sales and high-volume stock in your specialist area. You will lead a 20+ team, collaborate with Service, Inside the Home, and Garden departments, and report to your Operations Manager and Complex Manager to ensure best experience for customers.

You will train and develop your team, manage rostering and incident response, and drive service levels, merchandising and stock accuracy while building strong supplier relationships.

Qualifications

• Leadership experience in retail environments.
• Ability to manage a large team (20+) and weekend roster.
• Strong focus on safety, wellbeing, and customer experience.
• Ability to open/close store and manage trade across weekdays/weekends.

Responsibilities

• Lead a team of 20+ to deliver best experience and safety culture.
• Open and close the store on a 1-in-3 weekend roster and during public holidays.
• Drive merchandising, stock accuracy and loss prevention in your department.
• Coach and develop the team, monitor service levels and KPI targets.

Job description

Bunnings is seeking a Department Manager to oversee daily operations, sales and high-volume stock in your specialist area. You will lead a 20+ team, collaborate with Service, Inside the Home, and Garden departments, and report to your Operations Manager and Complex Manager to ensure best experience for customers.

You will train and develop your team, manage rostering and incident response, and drive service levels, merchandising and stock accuracy while building strong supplier relationships.