Department Manager – Lead Operations & Service

Bunnings Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive member benefits

12 weeks parental leave

Festive gifts

Cafe discounts

Travel opportunities

Job summary

Bunnings is seeking a Department Manager to lead daily operations, sales and stock within your specialist area. You’ll manage 20+ team members, work with nearby departments, and report to your Operations Manager.

Your focus will be on service quality, staff development, and maintaining the widest range and best prices. You’ll open and close the store on a 1 in 3 weekend roster, uphold safety standards and strong merchandising, and drive customer experience.

Qualifications

• Experience leading teams in a large high‑volume retail environment.
• Proven ability to develop teams and maintain safety and wellbeing.
• Ability to manage rostering, performance conversations and recognition.

Responsibilities

• Lead a team of 20+ to deliver service and operation excellence.
• Open/close the store on a 1 in 3 weekend roster and some public holidays.
• Drive department sales through strong merchandising and KPI monitoring.
• Ensure stock accuracy, replenishment discipline and loss prevention.

Skills

Leadership

Team management

Coaching

Safety leadership

Merchandising

Customer focus

Job description

Bunnings is seeking a Department Manager to lead daily operations, sales and stock within your specialist area. You’ll manage 20+ team members, work with nearby departments, and report to your Operations Manager.

Your focus will be on service quality, staff development, and maintaining the widest range and best prices. You’ll open and close the store on a 1 in 3 weekend roster, uphold safety standards and strong merchandising, and drive customer experience.