Dental Treatment Coordinator & Patient Experience Lead

Vogue Dental Studios Sydney; North Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Vogue Dental Studios Sydney in North Sydney is seeking a friendly, confident Treatment Coordinator who can discuss treatment options with patients and help move plans forward.

You will build relationships, keep things organized, support a small team, and bring a sales background to drive acceptance of higher-value procedures.

Previous dental experience is not essential, but comfort with explaining fees and payment options, and a proactive, reliable attitude, are highly valued.

Qualifications

• Must have a sales background and strong communication skills.
• Ability to explain treatment options, fees and payment arrangements to patients.
• Experience in leading or supervising a small team is a plus.

Responsibilities

• Meet with patients and discuss proposed treatment plans.
• Explain treatment options, fees and payment plans.
• Follow up with patients to move forward with treatment.
• Build relationships with patients to ensure they feel cared for.
• Manage inquiries and follow up with potential new patients.
• Track treatment acceptance, follow ups and team performance.
• Collaborate with dentists and the team to keep operations running smoothly.

Skills

Sales background

Communication skills

Relationship building

Team leadership

Job description

Vogue Dental Studios Sydney in North Sydney is seeking a friendly, confident Treatment Coordinator who can discuss treatment options with patients and help move plans forward.

You will build relationships, keep things organized, support a small team, and bring a sales background to drive acceptance of higher-value procedures.

Previous dental experience is not essential, but comfort with explaining fees and payment options, and a proactive, reliable attitude, are highly valued.