Dental Receptionist (with Chairside Assisting) - Full-Time

Work Initiatives; Brisbane; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Subsidised private health insurance

Free/discounted dental treatment for你u

Regular team social events

Professional development support

Job summary

Precision Dental, a general and cosmetic dental practice in Fortitude Valley, Brisbane, seeks an experienced Dental Receptionist for a full-time role (4–5 days/week). The position is primarily front-of-house with occasional chairside assisting as needed.

You will greet patients, manage bookings, handle inquiries, process payments, and maintain records in Exact PMS. Training for chairside duties is provided, with a supportive, established team and opportunities for professional development.

Qualifications

• Prior experience in a dental practice reception role is essential.
• Confident using dental practice management software (Exact PMS highly regarded).
• Strong phone manner and comfort managing a busy set of priorities.
• Comfortable assisting chairside when required (training provided).
• Subsidised private health insurance and dental benefits for you and immediate family.
• Genuine professional development support and regular team social events.

Responsibilities

• Greeting and checking in patients, keeping the front desk running smoothly.
• Managing the appointment book, scheduling, confirmations, recalls and cancellations.
• Handling patient enquiries, phone and email correspondence.
• Processing payments, HICAPS/health fund claims and Medicare items.
• Maintaining accurate patient records in Exact PMS.
• Assisting dentists during procedures when reception coverage allows.
• Basic infection control and surgery set-up/pack-down.

Skills

Front desk coordination

Customer service

Phone handling

Communication

Tools

Exact PMS

Dental practice management software

Job description

Dental Receptionist (with Chairside Assisting) - Full-Time

Precision Dental is a general & cosmetic dental practice in Fortitude Valley, and we're looking for an experienced Dental Receptionist to join our team full-time (4–5 days/week). This is primarily a front-of-house role, greeting patients, managing bookings and the day-to-day running of reception, with some chairside assisting support when needed. You'll be working alongside 1 dentist and two oral health therapists in a close-knit, well-established practice.

Key responsibilities

Greeting and checking in patients, keeping the front desk running smoothly

Managing the appointment book, scheduling, confirmations, recalls and cancellations

Handling patient enquiries, phone and email correspondence

Processing payments, HICAPS/health fund claims and Medicare items

Maintaining accurate patient records in Exact PMS

Assisting dentists during procedures when reception coverage allows

Basic infection control and surgery set-up/pack-down

About you

Prior experience in a dental practice reception role is essential

Confident using dental practice management software (experience with Exact PMS highly regarded)

Strong phone manner and comfort managing a busy, sometimes competing set of priorities

Comfortable assisting chairside when required (training/support provided for this part if you're reception-strong but light on assisting)

Subsidised private health insurance and free/discounted dental treatment for you and immediate family

Genuine professional development support (courses, CPD, pathway to further training if desired)

Regular team social events

A stable, full-time role in a supportive, established practice

About us

Precision Dental is a general & cosmetic dental practice in Fortitude Valley.