Dental Receptionist (Chairside Help) - Full-Time + Perks

Work Initiatives; Brisbane; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Subsidised private health insurance

Free/discounted dental treatment for你u

Regular team social events

Professional development support

Job summary

Precision Dental, a general and cosmetic dental practice in Fortitude Valley, Brisbane, seeks an experienced Dental Receptionist for a full-time role (4–5 days/week). The position is primarily front-of-house with occasional chairside assisting as needed.

You will greet patients, manage bookings, handle inquiries, process payments, and maintain records in Exact PMS. Training for chairside duties is provided, with a supportive, established team and opportunities for professional development.

Qualifications

• Prior experience in a dental practice reception role is essential.
• Confident using dental practice management software (Exact PMS highly regarded).
• Strong phone manner and comfort managing a busy set of priorities.
• Comfortable assisting chairside when required (training provided).
• Subsidised private health insurance and dental benefits for you and immediate family.
• Genuine professional development support and regular team social events.

Responsibilities

• Greeting and checking in patients, keeping the front desk running smoothly.
• Managing the appointment book, scheduling, confirmations, recalls and cancellations.
• Handling patient enquiries, phone and email correspondence.
• Processing payments, HICAPS/health fund claims and Medicare items.
• Maintaining accurate patient records in Exact PMS.
• Assisting dentists during procedures when reception coverage allows.
• Basic infection control and surgery set-up/pack-down.

Skills

Front desk coordination

Customer service

Phone handling

Communication

Tools

Exact PMS

Dental practice management software

Job description

Precision Dental, a general and cosmetic dental practice in Fortitude Valley, Brisbane, seeks an experienced Dental Receptionist for a full-time role (4–5 days/week). The position is primarily front-of-house with occasional chairside assisting as needed.

You will greet patients, manage bookings, handle inquiries, process payments, and maintain records in Exact PMS. Training for chairside duties is provided, with a supportive, established team and opportunities for professional development.