Dental Receptionist Vacancy

Parkview Dental; Redland City; On-site; AUD 42,000 - 60,000; Part time

Benefits offered by this job

Discounted dental treatments after 1st

CPD and career progression

Onsite parking

Modern clinic and technology

Job summary

Parkview Dental Capalaba is seeking a friendly dental receptionist to welcome patients, manage bookings, and support the clinical team in a busy modern clinic.

The role focuses on front-desk duties with occasional sterilisation tasks; a pathway to permanency exists for the right candidate, with part-time or full-time availability in Capalaba, QLD.

Qualifications

• Minimum 1 year dental reception experience preferred.
• Experience with practice management software.
• Knowledge of sterilisation and infection-control procedures preferred.
• Australian work rights to work in Australia.

Responsibilities

• Welcome patients with a friendly, professional attitude.
• Handle calls, emails and enquiries promptly.
• Manage appointment book and schedule adjustments.
• Process payments, health fund claims, and patient information accurately.
• Maintain front office operations and ensure privacy compliance.
• Coordinate with clinicians and dental assistants to maintain daily flow.
• Assist with instrument cleaning and sterilisation per clinic protocols.
• Prepare treatment rooms and ensure equipment is stocked.

Skills

Customer service

Communication

Organisation

Teamwork

Australian work rights

Education

Dental reception background

Tools

Dental4Web

Job description

Dental Receptionist Job in Capalaba QLD | Parkview Dental

Career opportunities are what we offer, not jobs!

Parkview Dental Capalaba is hiring a dental receptionist to deliver exceptional patient service in our modern, busy clinic.

This Dental Receptionist role is initially offered on a temporary basis, with a clear pathway to permanency for the right candidate

Location

Capalaba, QLD – 4157

Position Availability

Part-time, Full time

Dental Reception Experience:

Minimum 1 Year, preferred (not mandatory)

Depending upon Experience

Type of Award

Casual (Long-term contract potential after 6 months)

Since it opened more than 50 years ago, Parkview Dental Capalaba has been one of the oldest and most well-known dental clinics in the Redlands area, which is close to Brisbane. With a state-of-the-art technology and a brand new clinical environment, Parkview Dental Capalaba is prepared to welcome a dedicated Receptionist to our closely knit team.

Capalaba

About the Dental Receptionist job

The primary focus of this role is Dental Reception & Patient Support, with occasional assistance in sterilisation and clinical tasks as needed.

• Welcome patients with a friendly, professional attitude to create a positive first impression
• Handle incoming calls, emails, and general enquiries promptly and courteously
• Manage the appointment book, including scheduling, confirming, and adjusting bookings
• Process payments, health fund claims, and patient information with accuracy and attention to detail
• Uphold privacy standards and help keep front office operations running smoothly
• Work closely with clinicians and dental assistants to keep the daily schedule flowing
• Assist with instrument cleaning, packaging, and sterilisation following clinic protocols
• Maintain accurate sterilisation records and support compliance with infection-control standards
• Prepare treatment rooms and ensure equipment is clean, stocked, and ready for use
• Provide basic chair side help when needed, with a willingness to learn and support the clinical team

About You

We’re looking for someone who is enthusiastic, reliable, and eager to be part of a close-knit team. The ideal candidate will have:

• Ideally 1 year of experience in dental reception, though this is not essential
• Background in dental assisting or clinical support is highly regarded
• Strong understanding — or the ability to quickly learn — sterilisation and infection-control procedures
• Confident using practice management software, particularly Dental4Web
• Excellent communication skills with a warm, patient-focused approach
• Well-organised, detail-oriented, and dependable with daily responsibilities
• Able to juggle tasks and stay calm during busy periods
• Supportive, professional, and someone who enjoys working as part of a team
• Either must be an Australian citizen, a New Zealand citizen, a permanent resident, or hold a valid visa allowing work in Australia

About Us

• Support for further training, CPD courses, or career progression (e.g., pathway to senior DA or other roles) is provided
• Discounted dental treatments after 1 year of service
• Over 50 years of experience providing trusted dental care to the Redlands community
• A newly renovated, modern clinic using the latest dental technology to deliver high-quality care
• A small, established family practice located between Capalaba Regional Park and Bunnings, Capalaba with plenty of onsite parking
• A supportive and collaborative team environment, offering opportunities for secure employment, training, and career growth
• A workplace that values learning, and continuous improvement

We’re located in Capalaba, Redland City—a region known for its exceptional lifestyle. You will be close to beautiful parks, stunning beaches, and have easy access to highways leading to the Gold Coast and Sunshine Coast.