Dental Receptionist

Dr Bobby Chhoker Dental Clinic; Sydney; On-site; AUD 39,000 - 44,000; Part time

Job summary

Dee Why Family Dental is seeking a highly organized and friendly Casual/Part Time Dental Receptionist to be the first point of contact for patients. You will ensure a positive and efficient experience, with duties including appointment scheduling, patient greeting, and handling inquiries.

The role requires excellent communication skills, strong organizational abilities, and the capacity to multitask in a fast-paced environment. 3 days a week, 8.30am–5.30pm, on-site in Dee Why.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to handle multiple tasks simultaneously.
• Ability to maintain confidentiality.

Responsibilities

• Acknowledge and greet patients
• Schedule appointments accurately using the practice’s electronic scheduling system.
• Answer phone calls promptly and assist callers with inquiries or direct them to the appropriate staff member.
• Manage patient records by updating personal information accurately in the electronic database.
• Verify insurance coverage for new patients and update insurance information for existing patients.
• Collect co-payments or outstanding balances from patients at check-in or check-out as necessary.
• Maintain cleanliness and organization of the reception area including stocking brochures/pamphlets if required.
• Collaborate with dental staff regarding any changes in appointment schedules or urgent patient needs.
• Handle incoming/outgoing mail efficiently including sorting correspondence/documents as needed.
• Maintain a pleasant attitude, communicate well and respect all team members.

Skills

Communication skills

Organizational skills

Multitasking

Confidentiality

Job description

Dental Receptionist _Dee Why Family Dental

We are seeking a highly organized and friendly individual to join our dental practice as a Casual / Part Time Dental Receptionist. As the first point of contact for patients, you will play a vital role in ensuring their experience is positive and efficient. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

3 days a week (days to be discussed)

8.30am – 5.30pm

What is required

• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to handle multiple tasks simultaneously
• Ability to maintain confidentiality

Responsibilities

• Acknowledge and greet patients
• Schedule appointments accurately using the practice’s electronic scheduling system.
• Answer phone calls promptly and assist callers with inquiries or direct them to the appropriate staff member.
• Manage patient records by updating personal information accurately in the electronic database.
• Verify insurance coverage for new patients and update insurance information for existing patients.
• Collect co-payments or outstanding balances from patients at check-in or check-out as necessary.
• Maintain cleanliness and organization of the reception area including stocking brochures/pamphlets if required.
• Collaborate with dental staff regarding any changes in appointment schedules or urgent patient needs.
• Handle incoming/outgoing mail efficiently including sorting correspondence/documents as needed.
• Maintain a pleasant attitude, communicate well and respect all team members.

We are looking for a professional and friendly Front Desk Receptionist to