Dental Receptionist

Fusion Careers; Sydney; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

9-day fortnight with every second Wedn

Job summary

Fusion Careers is seeking an experienced Dental Receptionist for its Norwest clinic. Join a well-established orthodontic practice and be part of a nine-person administration team in a refreshed clinic environment.

The role offers a 9-day fortnight with every second Wednesday off, providing balance alongside a busy, patient-focused setting. You will welcome patients, manage bookings, handle payments, prepare documentation, and support the wider administration team to keep the clinic running

Qualifications

• Previous dental reception experience is essential.
• Experience with payments, outstanding accounts and general administration.
• Ability to keep things accurate and up-to-date.
• Warm, approachable and helpful demeanour.
• Organised, reliable and able to handle multiple priorities.

Responsibilities

• Welcoming patients and providing a warm, friendly first impression.
• Answering incoming calls, handling enquiries and managing appointment bookings.
• Processing payments and following up on outstanding accounts.
• Printing patient information, preparing documentation and issuing reports.
• Supporting the wider administration team with day-to-day clinic operations.
• Keeping reception organised, presentable and running efficiently.

Skills

Dental reception experience

Customer service

Job description

Description

Dental Receptionist

Norwest | 9-Day Fortnight | Established Orthodontic Practice

Love working with people and being part of a team that genuinely helps each other? Here's your opportunity to join a well-established orthodontic practice that has been caring for patients for years and is giving its Norwest clinic a fresh new look! We’re looking for an experienced Dental Receptionist who enjoys creating a welcoming patient experience, keeps things organised behind the scenes and is always happy to lend a hand. You'll be joining a team of nine in administration, where a helpful attitude, initiative and a willingness to pitch in are genuinely valued. With a refreshed clinic environment, an established business behind you and a 9-day fortnight with every second Wednesday off, this is a fantastic opportunity for someone looking for a great team and a little more balance in their working week.

What you'll be doing

You’ll play an important role in keeping the clinic running smoothly and making sure patients receive friendly, professional service at every touchpoint.

Your day will include:

• Welcoming patients and providing a warm, friendly first impression.
• Answering incoming calls, handling enquiries and managing appointment bookings.
• Processing payments and ensuring outstanding accounts are followed up and kept up to date.
• Printing patient information, preparing documentation and issuing reports.
• Supporting the wider administration team with the day‑to‑day running of the clinic.
• Keeping reception organised, presentable and running efficiently.
• Noticing the little things that need attention — whether that's tidying an area, keeping the clinic clean and welcoming or jumping in to help a colleague when things get busy.

What we’re looking for:

Previous dental reception experience is essential. We’re specifically looking for someone with a background in a dental practice, rather than general medical reception, who understands the pace and administrative requirements of a dental environment.

Just as importantly, you’ll be someone who:

• Has a warm, approachable and helpful demeanour.
• Is organised, reliable and comfortable juggling different priorities.
• Has experience with payments, outstanding accounts and general administration.
• Takes pride in accuracy and keeping things up to date.
• Is a genuine team player who is happy to help wherever needed.
• Uses initiative and doesn’t wait to be asked to do the obvious.
• Takes pride in maintaining a clean, tidy and professional clinic.

We’re looking for someone who understands that being a great receptionist is about more than answering phones and booking appointments. It’s about making patients feel comfortable, supporting your colleagues and taking ownership of the little things that make a big difference.

The details

• Location: Norwest, close to the Metro, with parking available.
• Hours: 7:30am - 5:00pm.
• Roster: 9-day fortnight, with every second Wednesday off.
• Environment: An established orthodontic practice with a refreshed clinic and a nine‑person administration team.

Sound like you?

If you’re an experienced dental receptionist who enjoys a busy environment, loves being part of a supportive team and takes pride in keeping things running smoothly, we’d love to hear from you. Join an established practice with a fresh clinic environment, a great team around you and a roster that gives you every second Wednesday off.