Senior Dental Receptionist / Clinical Administrator

Attention to Dental; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training provided

Parking provided

Uniforms provided

Job summary

Attention To Dental in Brisbane's south is seeking a Senior Dental Receptionist / Clinic Administrator. You will welcome familiar faces, manage appointments, process payments and support multiple clinics across Waterford West, Sunnybank Hills and Redbank Plains.

The role offers training, a 3 pm Friday finish and no evening or weekend shifts. You will play a key part in keeping diaries and payments orderly, with hands-on administration across reception, patient support and lab liaison.

Qualifications

• Experience in reception or administration within healthcare is preferred.
• Training will be provided for the practice's systems and procedures.
• Commencement anticipated November 2026.

Responsibilities

• Greet patients and help them feel welcome.
• Answer calls and coordinate appointments.
• Keep the diary organised and communicate with clinicians.
• Process payments, health fund claims and payment plans.
• Help patients with account enquiries.
• Enter supplier bills and expenses into Xero.
• Support ordering and liaising with the dental laboratory.
• Keep the clinics tidy, organised and well presented, including infection-control duties.

Skills

Reception experience

Customer service

Administrative experience

Communication

Organisation

Computer skills

Reliability

Tools

Xero

Job description

Senior Dental Receptionist / Clinical Administrator

Senior Dental Receptionist / Clinic Administrator

Love a chat, an organised diary and a varied day? Join a friendly healthcare team with training provided, weekday hours and a 3 pm Friday finish.

Friendly team, varied responsibilities and room to make the role your own.

Keep your evenings and weekends free, with an early Friday finish.

Good with people? Great at keeping things running? We'd love to meet you.

If you enjoy welcoming familiar faces, helping patients feel comfortable and bringing order to a busy day, this could be a role you'll enjoy.

Attention To Dental is recruiting confidentially for an established dental healthcare business in Brisbane's south. The owners describe their team as friendly, relaxed and caring, and they're looking for someone who will enjoy becoming part of it.

You'll have a varied working week, plenty of contact with patients and colleagues, and the opportunity to take ownership of reception and clinic administration.

A working week with some appealing extras

• Permanent full-time employment with a growing business.
• Monday - Thursday 8.30 am - 5.00 pm.
• Finish at 3 pm on Fridays and get a head start on your weekend.
• No scheduled evening or weekend shifts.
• Training in the practice's systems and procedures.
• Parking and uniforms provided.
• Proposed commencement in November 2026.

The role is primarily based in Waterford West, with regular travel to Sunnybank Hills and Redbank Plains—giving you variety across the clinics and the chance to get to know different patients and colleagues.

What will your day look like?

You might be welcoming a patient, finding the right appointment time, helping with a payment enquiry or coordinating a case with the dental laboratory. There's a satisfying mix of people, organisation and practical problem‑solving.

Your responsibilities will include:

• Greeting patients and helping them feel welcome.
• Answering calls and coordinating appointments.
• Keeping the diary organised and communicating with clinicians.
• Processing payments, health fund claims and payment plans.
• Helping patients with account enquiries.
• Entering supplier bills and expenses into Xero.
• Supporting ordering and liaising with the dental laboratory.
• Helping keep the clinics tidy, organised and well presented, including relevant infection-control duties.

You'll receive a handover from a team member preparing for maternity leave. This is a permanent position, with an ongoing role in the business.

Who would enjoy this role?

Someone who likes people, notices what needs doing and gets satisfaction from a smoothly running day.

You'll bring strong reception, customer service or administration experience, along with:

• A warm manner and clear communication.
• Good organisation and attention to detail.
• Confidence using computers and learning new systems.
• Reliability and the ability to follow tasks through.
• A practical approach and willingness to help your colleagues.
• Reliable transport for work across the clinic locations.

Dental, medical or allied health experience would be helpful, but you don't need a dental background to apply. Training will be provided to the right person.

At Attention To Dental, we want to understand what makes a role right for you.

Founder Nadine Mellor brings more than 35 years of hands-on dental experience, including dental assisting and practice management. You can have an open conversation about the work, ask questions and get a clear picture of the opportunity before progressing.

We'll guide you through the application, help you prepare for interviews and keep you updated. Applications are handled confidentially, with practice details shared as you progress.

Sound like your kind of working day?