Dental Receptionist

Charlestown Dental Care; Newcastle-Maitland; On-site; AUD 50,000 - 65,000; Part time

Job summary

Charlestown Dental Care in Charlestown is seeking a friendly, professional Dental Receptionist to be the first point of contact for patients and to support the smooth day-to-day operation of the practice.

This casual role is based in our modern clinic and offers up to 4 days per week. You will welcome patients, answer phones, book appointments, manage records and assist with payments and health fund claims.

Qualifications

• Friendly, professional and welcoming manner.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to multitask in a busy environment.
• Previous dental experience is preferred but not essential.
• Dental software experience (Dental 4 Windows) is an advantage.

Responsibilities

• Welcoming and assisting patients.
• Answering phones and managing patient enquiries.
• Booking and managing appointments.
• Maintaining accurate patient records.
• Processing payments and health fund claims.
• General reception and administrative duties.
• Chairside dental assisting as required.
• Supporting the dental team to ensure the practice runs smoothly.

Skills

Friendly

Communication

Organization

Multitasking

Teamwork

Dental experience

Tools

Dental 4 Windows

Job description

As a Dental Receptionist at Charlestown Dental Care, you will provide a friendly and professional first point of contact for our patients while supporting the smooth day-to-day operation of the practice. This is a casual position, up to 4 days per week, based in our modern practice in Charlestown.

Key responsibilities

• Welcoming and assisting patients
• Answering phones and managing patient enquiries
• Booking and managing appointments
• Maintaining accurate patient records
• Processing payments and health fund claims
• General reception and administrative duties
• Chairside dental assisting as required
• Supporting the dental team to ensure the practice runs smoothly

About you

• Friendly, professional and welcoming manner
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Ability to multitask in a busy environment
• Previous dental experience is preferred but not essential
• Dental 4 Windows experience would be an advantage
• Willingness to assist with chairside duties when required
• Ability to work well as part of a team

About us

Charlestown Dental Care has been serving the Charlestown community for over 50 years. We are a modern, well-equipped practice committed to providing exceptional patient care with a friendly and professional team.