Dental Receptionist

National Dental Care; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Training provided

Friendly team

Modern environment

Job summary

National Dental Care in Melbourne is seeking two Senior Dental Receptionists to join DentalCare Carnegie. You will be the first and last impression for patients and play a vital role in a supportive reception team.

Open to both part-time and full-time roles, with a flexible schedule, training provided and a friendly, inclusive work environment near Carnegie station.

Qualifications

• 2+ years of dental reception experience
• Friendly, people-focused and team-oriented
• Experience with Dental4Windows (D4W) or quick learner
• Confident multitasker with strong communication and initiative
• Believes in an authentic, inclusive and kind work environment

Responsibilities

• Welcoming patients and making them feel comfortable from arrival
• Managing appointments with professionalism, warmth and attention to detail
• Coordinating with clinical teams to keep schedules on time
• Handling administrative tasks, including patient records, data entry and correspondence
• Processing payments and health fund claims accurately and efficiently
• Maintaining accurate patient information in the practice management system (D4W)

Skills

Dental reception

Teamwork

Communication

Initiative

Multitasking

Tools

Dental4Windows (D4W)

Job description

Senior Dental Receptionist Wanted - Melbourne

We’re on the lookout for two warm, professional, and experienced Dental Receptionists to join our friendly and supportive team at DentalCare Carnegie in Carnegie, VIC!

You’ll be the first and last impression for every patient—and a vital part of our amazing Reception team. We are a values-driven practice where patient experience, authenticity, proactiveness, and teamwork genuinely matter.

A typical day will include:

Welcoming patients and making them feel comfortable from the moment they arrive.

Managing appointments with professionalism, warmth, and attention to detail.

Coordinating with our clinical teams to keep schedules running smoothly and on time.

Handling administrative tasks, including patient records, data entry, and correspondence.

Processing payments and health fund claims accurately and efficiently.

Maintaining accurate patient information within the practice management system (D4W).

You’ll thrive in this role if you...

• Have 2+ years previous dental reception experience
• Are friendly, people-focused and team-oriented
• Have experience with Dental4Windows (D4W) or are a quick learner
• Are a confident multitasker with great communication and initiative
• Are someone who thrives in an authentic, inclusive and kind work environment.

Why you will love this role:

• Flexibility to build your working hours around your work-life balance
• Long-term career opportunities
• Competitive remuneration
• Training provided (based on your experience)
• Friendly patient base from the local community. Our patients are lovely, and most are long-standing clients and lovely families.
• Great team culture and modern environment
• Friendly management team, highly professional people committed to your success
• Close to the city - only 16 minutes from the CBD by train, and 100m from Carnegie train station
• Bring your whole self to work, we are accepting of all people.

About Us (I think if we need to keep it short, this section could go):

• Busy 8-chair dental clinic, that has maintained its cozy/family feel and patient focus
• Open 7 days a week all year round
• Supportive and inclusive work environment
• Focused on patient care and experience
• Providing all general and major dental treatments

We welcome applications for part-time and full-time roles (permanent employment).