Dental Practice 2IC & Operations Lead

National Dental Care; City of Melbourne; Hybride; AUD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Salary packaging and bonuses

Health & Wellness benefits

Team building & vibrant culture

Mentorship from senior managers

Résumé du poste

DentalCare Carnegie in Melbourne is seeking a proactive 2IC/Assistant Practice Manager to support the Practice Manager across clinical operations and frontline patient care. You will lead a busy team, optimise scheduling, and ensure exceptional service in a high-volume 8-surgery clinic.

This hybrid role rewards strong leadership, staff mentoring, and hands-on management, with a clear path toward full clinic leadership and ongoing mentorship from senior clinicians.

Qualifications

• 2–3 years dental clinic experience or senior dental assistant/head receptionist background.
• Proven leadership, mentoring, or coordinating a team.
• Strong proficiency with dental practice management software (D4W).
• Ability to stay calm and organized in a high-volume clinic.

Responsabilités

• Operational leadership: support the Practice Manager in daily clinic operations and staff rosters.
• Mentor dental assistants and reception staff to foster a high-performing team.
• Manage front desk operations and handle patient inquiries for a seamless experience.
• Optimize appointment scheduling to maximize efficiency while ensuring safety and hygiene protocols.
• Assist with end-of-day reconciliation and basic reporting.

Connaissances

Leadership

Team Mentorship

Client service

Communication

Outils

D4W

Description du poste

DentalCare Carnegie in Melbourne is seeking a proactive 2IC/Assistant Practice Manager to support the Practice Manager across clinical operations and frontline patient care. You will lead a busy team, optimise scheduling, and ensure exceptional service in a high-volume 8-surgery clinic.

This hybrid role rewards strong leadership, staff mentoring, and hands-on management, with a clear path toward full clinic leadership and ongoing mentorship from senior clinicians.