Dental Office Administrator & Patient Experience Specialist

Aesthetic Dental and Denture Clinic; Moss Vale; On-site; AUD 50,000 - 75,000; Full time

Job summary

Aesthetic Dental and Denture Clinic in Moss Vale, NSW is seeking a Dental Administrator/Receptionist to join our team. You will be the friendly face greeting patients, coordinating appointments and handling enquiries in a professional dental environment.

You will manage patient records, billing, and collaborate with the dental team to ensure a smooth day-to-day operation and a positive patient experience. The role suits someone who is well organised, reliable, and enjoys multitasking in a busy

Qualifications

• Previous experience in a dental or healthcare reception is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and ability to multitask.

Responsibilities

• Welcoming patients and providing excellent customer service.
• Managing appointments, phone calls and patient enquiries.
• Supporting the smooth day-to-day operation of the clinic.
• Assisting with patient records, billing and appointment coordination.
• Working collaboratively with the dental team to deliver a positive patient experience.

Skills

Customer service

Appointment scheduling

Data entry

Teamwork

Tools

MS Office

Practice management software

Job description

Aesthetic Dental and Denture Clinic in Moss Vale, NSW is seeking a Dental Administrator/Receptionist to join our team. You will be the friendly face greeting patients, coordinating appointments and handling enquiries in a professional dental environment.

You will manage patient records, billing, and collaborate with the dental team to ensure a smooth day-to-day operation and a positive patient experience. The role suits someone who is well organised, reliable, and enjoys multitasking in a busy