Dental Front Office Coordinator

Bupa Dental; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance discounts

Employee benefits program

Job summary

Bupa Dental Brighton is seeking a Front Office Coordinator to lead and support the front desk team. You will be the friendly first contact for patients and visitors, manage scheduling, and coordinate reception duties in a fast-paced clinic near the beach.

The role is full-time, Tuesday to Friday with Saturday rotation, offers an onsite location with parking and a busy, patient-centered environment where your organizational and communication skills help deliver outstanding service.

Qualifications

• Available to work full-time.
• 1–2 years' experience as a Dental Receptionist.
• Senior receptionist aiming to advance.
• Fast-paced, dynamic role; self-starter required.
• Exceptional communication and interpersonal skills.
• Passionate about customer service and patient care.
• Organised with attention to detail.
• Ability to build rapport with patients in a cheerful manner.

Responsibilities

• Lead and support the front office team through coaching and guidance.
• Serve as the friendly first point of contact for customers.

Skills

Communication

Interpersonal skills

Customer service

Self-starter

Organized

Team leadership

Rapport with patients

Job description

• Front Office Coordinator | Bupa Dental Brighton


• Employment Type: Full Time (Tuesday-Friday 8:15-18:00 and alternate Saturday 9:00-16:30)


• Practice Details: Chairs: 4 | Great location with onsite parking, shops, cafes and the beach just a short walk away!! |Practice Information

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Front Office Coordinator role is to lead and support the front office team through coaching and guidance, while serving as the friendly first point of contact for customers.

What you’ll need to make it possible

• Available to work full-time


• Ideally, candidates will be a current Dental Front Office Coordinator or have a minimum of 1-2 years' experience as a Dental Receptionist


• Suitable to a senior receptionist looking to take the next step in their career


• You're a motivated self-starter, this is a fast paced and dynamic role


• Exceptional communication and interpersonal skills


• Passionate about customer service and patient care


• Organised with attention to detail


• Ability to build rapport with patients, in a cheerful, light-hearted manner

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.


• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.


• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.