Senior Front Office Coordinator — Dental Reception Lead

Bupa Australia; Melbourne; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance discounts

Retail discounts (Apple, Samsung, JBHi

Gym & spa discounts

Descripción de la vacante

Bupa Dental Brighton is seeking a dedicated Front Office Coordinator to lead and support the front desk team. You will be the friendly first contact for patients, coordinating reception activities and delivering exceptional service in a fast-paced clinic environment near the beach.

The role suits a senior receptionist or experienced dental receptionist seeking the next step. Availability for full-time hours (Tue–Fri 8:15–18:00 and alternating Saturdays 9:00–16:30) is essential, with on-site

Formación

• Excellent communication and interpersonal skills.
• Organised with attention to detail and patient care.
• Customer service focus with a cheerful, can-do attitude.

Responsabilidades

• Lead and support the front office team.
• Be the friendly first point of contact for patients.
• Provide courteous, efficient reception and administrative support.

Conocimientos

Communication

Interpersonal skills

Organisational skills

Customer service

People skills

Rapport building

Fast-paced adaptability

Descripción del empleo

• Front Office Coordinator | Bupa Dental Brighton

• Employment Type: Full Time (Tuesday-Friday 8:15-18:00 and alternate Saturday 9:00-16:30)

• Practice Details: Chairs: 4 | Great location with onsite parking, shops, cafes and the beach just a short walk away!! |Practice Information

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Front Office Coordinator role is to lead and support the front office team through coaching and guidance, while serving as the friendly first point of contact for customers.

What you’ll need to make it possible

• Available to work full-time
• Ideally, candidates will be a current Dental Front Office Coordinator or have a minimum of 1-2 years' experience as a Dental Receptionist
• Suitable to a senior receptionist looking to take the next step in their career
• You're a motivated self-starter, this is a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients, in a cheerful, light-hearted manner

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.