Dental Front Office & Chairside Pro | Growth & Benefits

Bupa; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Onsite parking

Parking across street

Job summary

Bupa Dental Moorabbin is hiring a Dental Assistant/Receptionist for a permanent full-time position (38 hours). The role spans front desk duties and chair-side dental assistance, with on-site parking options.

You will manage appointments, billing, and patient education while supporting the clinical team in a fast-paced environment. Ideal candidates have dental assisting experience in Australia and are eager to learnReception responsibilities.

Qualifications

• 3 years’ experience as a Dental Assistant in Australia (ideally)
• Chair-side assistance for dental procedures including suction and instrument passing
• Infection control and clinic setup per standards
• Ability to manage reception-related tasks and support front office operations

Responsibilities

• Provide reception services at the front office and manage patient appointments
• Handle billing, payment receipts and records
• Support clinical care and patient education on dental health
• Provide administrative support to the front office as needed

Skills

Communication skills

Interpersonal skills

Organisational skills

Rapport with patients

Customer service

Patient care

Job description

• Dental Assistant/Receptionist | Bupa Dental Moorabbin
• Employment Type: Permanent Full Time - 38 hours
• Schedule: Monday, Tuesday, Thursday, Friday and Saturday
• Practice Details: Chairs: 7 | There is onsite parking available, along with plenty of additional parking conveniently located across the street! |Practice Information

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Dental Assistant - Receptionist role is to provide reception services at the front office of the Dental Practice, manage patient appointments, billing, payment receipts and records, while also supporting clinical care and assisting in patient education on dental health. Additionally, this role includes providing administrative support to the front office as needed, ensuring the delivery of patient care goals.

What you’ll need to make it possible

• Ideally 3 years’ experience working as a Dental Assistant in Australia & willing to learn Reception
• Provide chair-side assistance for dental professionals providing dental treatment including usage of suction, passing instruments and materials, mixing techniques, assist in x-rays procedures and knowledge of instrumentation.
• Clean and prepare the treatment room, dental instruments and equipment in accordance with infection control standards and BDC procedures;
• Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplace.
• Is responsible for work performed with a medium level of accountability or discretion
• Assist with the management of appointment schedules including booking, cancellation, rebooking and confirming appointments as required.
• You're a motivated self-starter, this is a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients, in a cheerful, light-hearted manner

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

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